Established Facilities Management organisation seeks an experienced Cleaning Contract Manager to be accountable for all Cleaning Contract Management activities associated with Cleaning Services for assigned clients, providing operational support at contract level to ensure that all operational requirements of the contracts are met, managing all directly employed staff including Area and Site Supervisors and ensuring compliance with health & safety/environmental procedures and legislation.
Reporting directly to Operations Manager, the role of Cleaning Contract Manager is offered as a permanent contract with a competitive salary plus company benefits (pension, life assurance, technology package). This is an exciting opportunity for a determined, passionate, hardworking individual. A DBS check will be required for this role which the successful applicant will need to apply for and provide evidence of on appointment of the position
Cleaning Contract Manager duties:
* Operational planning at contract level with responsibility for contract performance and monitoring, informing the Operations Manager of any issues
* Customer liaison, including meeting clients and ensuring enquiries are promptly processed and responded to
* Management of all directly employed staff including Area and Site Supervisors
* Recruitment, training, performance management & retention of staff
* Management of budgets and provision of reports
* Collation and reporting of management information and the development of management systems
* Contact point for enquiries from various departments including sales, stores, administration, accounts, HR and payroll
* Stock control, ensuring that sites have correct stock products and levels on site
* Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets
* Carrying out risk assessments as required
* Notification of any health and safety, environmental or premises management concerns to the Health & Safety Focal Point or Environmental Focal Point.
* Attending new client site meetings, assisting with setup and provision of staff
* Maintaining a friendly and helpful attitude to clients and staff
* Occasional tasks from the office at the discretion of the management and any additional ad-hoc duties as required
Skills/attributes required for the role of Cleaning Contract Manager:
* Previous contract management and supervisory experience within facilities management / cleaning – Essential
* People-oriented
* Confident team leader
* Hands-on approach
* Positive outlook
* Self-confident, resourceful and innovative
* Copes well under pressure
* Excellent social and interpersonal skills
* Calm and methodical approach
Location: Grove, Wantage.
(The individual will need to cover 40+ sites across Oxfordshire, from Chipping Norton, Wallingford, Wantage, Abingdon to many other client site locations.)
Benefits: 25 days’ Holiday + Bank Holidays, Company Van, Laptop, Mobile and iPad
Hours: Mon to Fri 40 hours per week, some flexibility is required and your hours may need to be changed to cover absences and to meet business needs (you will manage your time)
Salary: £30,000 p.a. - £35,000 p.a. dependent upon experience
If you have the skills and experience to fulfil the role of Cleaning Contract Manager, please APPLY TODAY