Job summary An exciting opportunity has arisen for a Band 3 Clinical Health Care Support Worker to join our kind and compassionate team on Gallery Wing Ward 1 (Care of the Elderly) at Gloucestershire Royal Hospital. We are looking for organised, flexible staff that can prioritize and manage their time well. Individuals will desirably hold a care certificate or be motivated to complete this in role and to be part of an innovative multidisciplinary team to help us deliver safe, effective high quality patient care. Ideally, we are looking for someone with experience in an acute ward environment, however this is not essential. Care of the Elderly is an exciting and rewarding specialty. Within this role, you will have many opportunities to enhance your clinical skills with support from the multidisciplinary team which include pressure ulcer treatment and prevention, rehabilitation, how to take clinical observations and how to recognize a deteriorating patient. You will also be expected to work collaboratively by taking part in link roles within the unit to help enhance patient care and support quality improvement. This is an excellent opportunity for an individual who is looking to develop their skills and knowledge in care of the elderly. Main duties of the job As a successful candidate, you can look forward to working within a friendly and supportive environment where your training and education will prioritized. You will be offered initial supernumerary status and supported with mentors and structured learning plan. In doing so you will be be able to confidently and competently carry out your role. As a Clinical Health Care Support Worker, you will be involved in undertaking a variety of tasks with support from your registered nurse. These include but are not limited to; You will play an essential role in supporting the delivery of the highest standard of quality care to our patients, working alongside registered nurses and other healthcare professionals Your role will include providing holistic patient centred care which includes personal care, clinical observations, ensuring patients nutrition and hydration are maintained and that records are accurate. Within your role you will be required to use Electronic Patient Record system daily to record patient care. Here, you will be required to record clinical observations, skin bundles, fluid balance and food charts. As this is a bedside role, you will be required to provide excellent interpersonal skills between patients, their families and the multidisciplinary team. All staff must adhere to the duty of confidentiality and candour in this role. About us Gallery Wing Ward 1 is a 24-bedded ward. We work as part of a multidisciplinary team who strive to deliver a high standard of care to patients and their families. We aim to create an inclusive and innovative working environment that embraces the trust values. We are ambitious and highly motivated to provide outstanding care for our area. Date posted 06 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 318-25-T0116 Job locations Gloucestershire Royal Hospital Gloucester GL1 3NN Job description Job responsibilities Job responsibilities In line with the Trust Vision to provide the Best Care for Everyone Professional values Act with professionalism and integrity, and work within agreed professional, ethical and legal frameworks and processes to maintain and improve standards; Act as a role model Effective communication and interpersonal skills Work in partnership with other health and social care professionals and agencies, service users, carers and families ensuring that decisions about care are shared Clinical Skills Deliver high quality essential care to all persons in their care; Practice in a compassionate, respectful way, maintaining dignity and well-being and communicating effectivelyespecially where patient ability to do so is restricted. Working within the multidisciplinary team supporting the delivery of high quality care To adhere to all Trust policies and procedures. Maintain discretion and understanding of confidentiality and data protection. Support individuals with all aspects of care including daily living, providing person-centred care Perform and record clinical observations Accurately record nutritional and fluid intake. Ensure the privacy, dignity and safety of individuals is maintained at all times. Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the nurse in charge. Leadership, management and team working Work effectively as a member of the multidisciplinary team To organise own time management Actively contribute to a good learning environment by undertaking professional development. The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer. Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs. Additional Contact Information: Name: Michael Leal Email: michael.lealnhs.net or Name: Jerome Ibarra Email: jerome.ibarranhs.net Job description Job responsibilities Job responsibilities In line with the Trust Vision to provide the Best Care for Everyone Professional values Act with professionalism and integrity, and work within agreed professional, ethical and legal frameworks and processes to maintain and improve standards; Act as a role model Effective communication and interpersonal skills Work in partnership with other health and social care professionals and agencies, service users, carers and families ensuring that decisions about care are shared Clinical Skills Deliver high quality essential care to all persons in their care; Practice in a compassionate, respectful way, maintaining dignity and well-being and communicating effectivelyespecially where patient ability to do so is restricted. Working within the multidisciplinary team supporting the delivery of high quality care To adhere to all Trust policies and procedures. Maintain discretion and understanding of confidentiality and data protection. Support individuals with all aspects of care including daily living, providing person-centred care Perform and record clinical observations Accurately record nutritional and fluid intake. Ensure the privacy, dignity and safety of individuals is maintained at all times. Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the nurse in charge. Leadership, management and team working Work effectively as a member of the multidisciplinary team To organise own time management Actively contribute to a good learning environment by undertaking professional development. The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer. Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs. Additional Contact Information: Name: Michael Leal Email: michael.lealnhs.net or Name: Jerome Ibarra Email: jerome.ibarranhs.net Person Specification Qualifications Essential Certificate in Adult Literacy and Numeracy / Appropriate verbal and written communication Desirable The Care Certificate or equivalent induction training Experience, Skills and Knowledge Essential Knowledge of basic nursing and personal care Able to communicate effectively with patients/relatives and carers and other health and care professionals. Practical ability, prioritisation and time management Desirable Appropriate recent care experience similar healthcare setting Additional Duties Essential Evidence of time management skills and the ability to prioritise along with the ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Demonstrate a respectful, courteous and caring manner. Project a professional persona in manner of appearance and behaviours Acts as a role model and are able to lead example to ensure the Trust's values and behaviours are reinforced. Knowledge of when to seek advice and refer to a registered care professional. Able to work a variety of shift patterns as stipulated by the Trust and/or external placements. Desirable Demonstrate potential for further development. Person Specification Qualifications Essential Certificate in Adult Literacy and Numeracy / Appropriate verbal and written communication Desirable The Care Certificate or equivalent induction training Experience, Skills and Knowledge Essential Knowledge of basic nursing and personal care Able to communicate effectively with patients/relatives and carers and other health and care professionals. Practical ability, prioritisation and time management Desirable Appropriate recent care experience similar healthcare setting Additional Duties Essential Evidence of time management skills and the ability to prioritise along with the ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Demonstrate a respectful, courteous and caring manner. Project a professional persona in manner of appearance and behaviours Acts as a role model and are able to lead example to ensure the Trust's values and behaviours are reinforced. Knowledge of when to seek advice and refer to a registered care professional. Able to work a variety of shift patterns as stipulated by the Trust and/or external placements. Desirable Demonstrate potential for further development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Gloucestershire Royal Hospital Gloucester GL1 3NN Employer's website https://www.gloshospitals.nhs.uk/ (Opens in a new tab)