Maintenance Coordinator – Bury St Edmunds & Ingham
Pitkin & Ruddock Ltd provides complete temperature control solutions, service and maintenance to all our customers in the East Anglia region and across the UK. Established in 1954, we pride ourselves in supporting both large and small businesses. We are looking for a Maintenance Coordinator to join our team in Bury St Edmunds. This person will be responsible for coordinating our Maintenance function within our Bury St Edmunds branch and also for Austin Heating Services based in Ingham.
As an administrator you should be self-driven, enthusiastic, and possess strong communication and interpersonal skills. The ability to manage diverse workloads, organise scheduled tasks, and adapt to unexpected changes is essential. You must also be capable of working independently, effectively handling your workload, and demonstrating exceptional attention to detail. Proficiency in using various office software and IT systems is required.
Key Responsibilities of the role include:
* Working with the Service Manager and branch team, organising our engineering staff to ensure work is carried out in an effective and efficient manner.
* Working with the Service Manager and branch team in the planning and scheduling of service, maintenance and installation work.
* Receiving incoming telephone calls from customers placing service calls and progressing work.
* Using our Joblogic system and other operational systems to support the ...