Please complete the application form below.
To assist our IT team, the duties you will work towards carrying out are:
* Handle and assist with some Helpdesk 1st line queries.
* Installation and configuration of laptops and desktops PCs.
* Assist with new starters and leavers checklist and processes.
* Supporting all team members with ad hoc tasks.
* Restore backups for applications and data.
* Installation of hardware and software.
Ideally you will have the following skills:
* Able to attend college 1 day per week in term time.
* Good verbal and face-to-face communication.
* GCSE English Language and Mathematics at Grade 5 (C) or ideally above.
* Ideally educated to BTEC or A’ Level standard.
* IT competent and familiar with Windows desktop environment.
* Ability to be resilient and make common sense judgements within own workload.
* To be able to work efficiently and accurately.
* Good interpersonal skills, working well with colleagues, clients, and the IT team.
* Willing and eager to learn.
* Good timekeeping.
* Take on positive criticism.
* Learn how the Helpdesk operates & who is responsible for jobs.
* Learn to meet deadlines and provide regular updates.
* Full-time role – Monday to Friday (hybrid).
* Remuneration will be dependent on experience and qualifications.
* Right to Work in the UK required.
The package will include:
* Annual Christmas Bonus equivalent to 1 week’s salary.
* Salary Sacrifice Pension Scheme all staff are auto enrolled. (Employer: 5%; Employee: 3%) subject to eligibility.
* Private Medical Insurance following completion of 3 months service (this is a taxable benefit).
* Death in Service scheme cover (4x salary).
* Group Income Protection Scheme (non-contributory) following completion of 3 months service.
* Annual Leave will be 23 days per annum (pro rata). 3 days are normally taken at Christmas/New Year.
To apply for this position please complete the application form below.
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