Are you passionate about helping people and making a real difference in your community?
As the newly elected Labour MP for Northampton South, Mike Reader is seeking a dedicated Caseworker to join his constituency team.
This role is at the frontline of our service to the people of Northampton South. You'll be the first point of contact for constituents seeking assistance, handling a diverse range of issues from housing and healthcare to immigration and local services.
The ideal candidate will be empathetic, efficient, and able to navigate complex systems to find solutions. You'll need excellent communication skills, both written and verbal, and the ability to manage a high volume of cases while maintaining attention to detail.
Key Responsibilities
1. Managing and progressing a large caseload of often complex issues
2. Drafting responses to constituents on behalf of the MP
3. Liaising with government agencies, charities, and other organisations to resolve constituency matters
4. Assisting with surgeries and following up on constituent meetings
5. Ensuring all casework is handled promptly, sensitively, and confidentially
You'll need to be a quick learner, able to develop specialist knowledge in key policy areas. Strong research and problem-solving skills are essential, as is the ability to write clear, concise reports and action plans.
This role offers a unique opportunity to make a tangible impact on people's lives in Northampton South. You'll be working as part of a committed team, helping to implement Labour's vision for a greener, fairer and more prosperous Northampton.
Qualifications
1. Previous experience working with vulnerable individuals
2. Strong communication and interpersonal skills
3. Empathy and compassion towards those in need
4. Ability to work independently and as part of a team
5. Relevant qualifications in social work or a related field would be advantageous
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Benefits
* Company pension
* On-site parking
* Paid volunteer time
* Sick pay
* Work from home
Schedule
* Flexitime
* Monday to Friday
* Weekend availability
Work Location: In person
Application deadline: 05/11/2024
Reference ID: Northampton South Caseworker
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