Sales and Customer Service Apprenticeship TrainerDo you have a passion for training and empowering people to succeed in sales and customer service? Are you experienced in developing skills and building confidence in apprentices? We’re looking for a Sales and Customer Service Apprenticeship Trainer to join our client’s team and make a difference in the careers of their learners!As a trusted training provider, our client specialises in delivering apprenticeship programmes that focus on practical skills and professional growth. With a commitment to excellence, they support learners at various levels to develop the knowledge and competencies they need to thrive. We are seeking a dynamic Sales and Customer Service Apprenticeship Trainer to deliver outstanding training in Level 2 and 3 Customer Service and Level 4 Sales Executive standards.Sales and Customer Service Apprenticeship TrainerLocation: Based in their Hebburn office with regular travel to client sitesPermanent, full-timeKey Responsibilities:
1. Deliver engaging, hands-on training sessions for Level 2 and Level 3 Customer Service and Level 4 Sales Executive apprenticeships, both in-office and at client locations.
2. Create and implement structured lesson plans that align with apprenticeship standards, tailored to each learner’s needs and career goals.
3. Conduct one-on-one coaching and support sessions to ensure apprentices develop the sk...