About the role:
We are opening a new location in Glasgow and are seeking a compassionate Sales Assistant to join our team. Become a part of Etech Mobility's rapid growth and benefit from exciting career progression opportunities.
The ideal candidate will be a self-starter who can work in a fast-paced environment and think on their feet. They will be compassionate, enthusiastic, and committed to finding the best solution for all sales and support enquiries. In-person sales experience is a must-have requirement.
Key responsibilities:
* Serve as the primary sales representative for store visitors - comprehensively demonstrating and explaining our products and services.
* Handle enquiries via calls, emails, and live chat through our CRM software.
* Maintain and update storefront and store.
* Establish and nurture strong relationships with customers, understanding their feedback and addressing any concerns or questions they may have.
* Help in creating content for YouTube and other social channels.
* Maintain a database of leads, prospects, and clients, and ensure timely follow-up to keep them engaged and informed.
Requirements:
* High-energy and positive attitude.
* Hands-on problem-solving attitude.
* High standard of English and grammar; a natural conversationalist with a high level of emotional intelligence.
* Able to multitask effectively and efficiently.
* Deep understanding of the importance of customer satisfaction.
* Full UK driving license.
Benefits:
* Excellent career progression opportunities.
* Supplemental pay types: loyalty and performance bonus.
* Company pension.
* Employee and store discounts.
Education: A-Level or equivalent (required).
Experience:
* In-Person Sales: 2 years (required).
* Customer service advisor: 2 years (desirable).
Job Type: Full-time, permanent.
Work Location: On-site.
Pay: £12.00 per hour.
Expected hours: 40 – 48 per week.
Schedule:
* 8 hour shift.
* Day shift.
Language:
* English (required).
Licence/Certification:
* UK Driving Licence (required).
Application deadline: 17/01/2025
Reference ID: DSGLA2
Expected start date: 20/01/2025.
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