Mersey Care NHS Foundation Trust
About
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region (Halton, Warrington, Knowsley, Liverpool, Sefton and St Helens) and is also commissioned for services that cover North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Our clinical services are provided across over 170 sites spanning a large part of the North West. Our services are supported by corporate teams based at our offices in Kings Business Park, Prescot, and Hollins Park, Warrington.
We take positive action to support disadvantaged groups and also particularly encourage applications from BAME, disabled and LGBT people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Flexible working requests will be considered for all roles.
Key details
Location
Site: Liverpool/ Warrington and Southport
Town: Warrington/ Liverpool/ Southport
Postcode: WA2 8WA
Major / Minor Region: Merseyside
Contract type & working pattern
Contract: Permanent
Hours: Full time - 37.5 hours per week (Variety of shifts between 7am-midnight for Triage car and 24 hour service for Place of Safety & Psychiatric clinical decisions unit)
Salary
Salary: £37,338 - £44,962 per annum pro rata
Salary period: Yearly
Grade: (Band 6)
Specialty
Main area: Triage And Response - Mental Health Services
Job overview
The Mental Health Triage and Response service is a dynamic and progressive team which has achieved awards at a national level for the work it is doing to support emergency services and service users experiencing mental health crisis.
Due to the continued expansion of our team we are looking to recruit additional mental health practitioners who want to contribute to the development of the service and who are looking for the next step in their career.
Advert
The role of the Senior Practitioner within the Mental Health Triage and Response Team will include providing a response to Street Triage Car Service, the management of Section 136 and the operating of the identified Places of Safety and Clinical Decision Unit.
You will work collaboratively alongside other Registered Mental Health Practitioners, healthcare support workers, and also with Police forces, NWAS, Local Authorities, Acute Trust colleagues and Mental Health Services.
The Mental Health Triage and Response Team and Clinical Decision Unit will support service users presenting in crisis and ensure that their needs are met within the identified places of safety and assist with a timely assessment and safety planning.
You will need to demonstrate the ability to effectively communicate, problem solve, recognise risk and be able to effectively support the service user.
Detailed job description and main responsibilities
1. Participate in regular clinical and managerial supervision as per Trust policy.
2. Participate in supervision to monitor standards of service user care and documentation.
3. Assist with screening and telephone triage of referrals, prioritizing as appropriate. Provide information for referrers, service users and carers.
4. Formulate, contribute and participate in the development and implementation of specialist assessments, including risk, with patients requiring crisis care.
5. Formulate and deliver plans of care as appropriate in collaboration with the multi-disciplinary team.
6. Carry out generic and specialist assessments including risk with patients requiring crisis care.
7. Provide short-term evidence based practices and fixed term interventions.
8. Support the delivery of education and self-help materials within a variety of locations.
9. Develop and maintain effective working partnerships with services in other statutory and non-statutory organisations.
10. Ensure the clinical environment is conducive to promote service users' health, safety and well-being, thereby preserving and respecting each service user’s personal dignity, privacy, religious and cultural beliefs.
11. Ensure record keeping is in accordance with Professional and Trust standards.
12. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC Code of Professional Conduct and Trust Medicines Code.
13. Work in a professional and collaborative manner with the Multi-disciplinary Team.
14. Participate and promote positive intra-agency working.
15. Participate and assist in setting standards of service user care based on sound research findings and evidence-based practice.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration.
Applicant requirements
You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Qualifications
Essential criteria
* Appropriate professional qualification or experience at Degree Level e.g. RMN, AHP, Social Worker
* Evidence of post registration study / continuing professional development e.g. Mentorship in Practice
Desirable criteria
* Working towards master level education
Experience
Essential criteria
* Post registration experience in mental health.
* Evidence of leadership and management skills.
* Evidence of experience of managing cases & case loads
* Evidence of supervising staff.
* Ability to work autonomously across the organisation/boundaries and with other agencies
* Experience of working in partnership with other agencies and service users and carers
* Experience of audit/research and working knowledge of clinical governance.
* Experience in change management and policy formulation.
* Experience of using Incident Reporting Systems e.g. DATIX
* Experience of undertaking and involvement in Serious Untoward Incident Reviews
* Evidence of experience of working with a range of people with mental health problems in a variety of health care settings.
Values
Essential criteria
* Continuous Improvement
* Accountability
* Respectfulness
* Enthusiasm
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Strong customer service belief
* Transparency and honesty
* Discreet
* Change oriented
Knowledge/Skills
Essential criteria
* Able to communicate effectively both verbally and non-verbally
* Being responsive and flexible, seeing change as an opportunity to improve services
* Ability to lead the process of standard setting and audit
* Leadership Skills
* Ability to work within a CBU management team, be able to generate own workload and ability to work to strict deadlines.
* Ability to build purposeful relationships with a range of both internal and external to the organisation
* Proven knowledge of relevant mental health legislation.
* Demonstrate knowledge of ECC guidelines.
* Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff
* Demonstrate a good knowledge of professional Codes of Conduct and Staffs’ responsibility to identify gaps in their knowledge base.
* Professional attitude.
* Possess excellent listening and negotiation skills and leadership skills.
* Excellent oral and written skills
* Excellent interpersonal and organisational skills.
* The ability to lead change management
* Ability to contribute to developing care excellence within the ward / team area
Ability to contribute to 24/7 working
Essential criteria
* Is the person able to work shifts including nights
Further details / informal visits contact
Name: Owen Winsland
Job title: Mental Health Triage Response Team Manager
Email address: [email protected]
Telephone number: 07385491118
Due to the specialized nature of this role, pre-application discussion with the team is recommended.
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