Work to the roster prepared by the site Portering Supervisor. Ensure that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required. To ensure that telephones are answered efficiently and courteously and that written and / or verbal messages are conveyed quickly, clearly and accurately. Transport patients by means of bed, wheelchair or trolley, ensuring that the transportation is carried out in a safe and courteous manner. Check that all modes of patient / equipment transport are safe and in good working order, place defect order for any maintenance that is required to your supervisor or departmental Manager. Please see Job Description and Person Specification for further information