As a leading manufacturer with worldwide reach, we pride ourselves on innovation and quality. We are looking for an aspirational Sales Administrator to provide exceptional service and support to customers in our friendly and vibrant Daventry office.
BASIC SALARY: Up to £30,000
BENEFITS:
1. Excellent pension scheme
2. Incentive half-day off
3. Extra holiday for Birthday
LOCATION: Daventry, Northamptonshire
JOB DESCRIPTION: Sales Administrator, Account Manager, Internal Sales - UV Lamps
As our Sales Administrator, you will be working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth. This will be achieved by maintaining accurate customer records and data and providing regular feedback on customer trends and preferences. You will also be managing incoming customer inquiries via phone, email, and other communication channels.
Other responsibilities will include:
1. Providing accurate and timely information regarding our products and services.
2. Resolving customer issues and complaints efficiently and effectively.
3. Building and maintaining strong customer relationships.
4. Contributing to the development and implementation of customer service strategies and processes.
PERSON SPECIFICATION:
You will be organised, reliable, self-motivated and highly organised, with excellent communication skills and the ambition to succeed in a fast-paced workplace.
Other key skills:
1. Ability to build rapport and trust with customers.
2. Proficiency in customer relationship management (CRM) systems.
3. Attention to detail and organisational skills.
4. Previous experience in a customer service role is preferred but we will accept applications from any background.
PROSPECTS: This role offers a genuine opportunity of career progression for the right person with the right attitude.
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
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