Location: On the road, areas in Somerset, Taunton
Baywater Healthcare is an independent specialist provider of healthcare services to patients with long term conditions, delivering high-quality, cost-effective solutions with care closer to home.
Working exclusively in the health sector, our reliability means we successfully provide care to more than 30,000 patients throughout the UK with our ultimate aim being to support the changing NHS while helping patients to maintain their mobility, independence, and overall quality of life.
Our range of healthcare services includes: home oxygen therapy, sleep diagnostics, CPAP treatment and adherence management, telehealth through managed telehealth, ventilation therapy, nebuliser therapy, and emergency oxygen.
Main duties:
* Completion of installation, servicing, and removals of Nebulisers, Ventilators, CPAP, Telehealth devices and associated equipment with some problem solving in line with our Service Level Agreement with the NHS.
* Day to day management of workload within the region offering a professional service to patients across the region.
* Operate and maintain safe working practices in accordance with company and statutory requirements.
* Participate in an On Call rota. On average one night per week and one weekend in four - six.
* Completion of emergency calls in accordance with Service Level Agreement where required.
* Maintaining high standards of driving proficiency at all times in company vehicles.
* Follow good housekeeping practices in the regional depots and company vehicles.
* Maintain safe practices when loading and unloading vehicle with requirements for the workload required.
* Completion of mandatory training modules on time.
* Completion of necessary documentation and processes to ensure activities are completed in full.
Experience required:
* Excellent communication and team working skills
* Show empathy and understanding whilst being professional
* Flexibility and a can-do attitude
* Good time management
* Have a proactive approach to working
* Be able to follow process
* Ability to adapt to deadlines to meet KPI’s
About You:
* Driving Licence is required for this role
* Right To Work Status
What You Will Receive:
* Annual leave starting at 23 days, rising to 25 days within 2 years with service year (with further increases every 5 years)
* Life Insurance cover
* Company Pension Scheme
Benefits:
* Health and Wellbeing (which includes the access to our wellbeing app that helps boost your physical and mental health)
* Fully funded health cash plan for preventative medical treatment including dental, optical, physiotherapy, diagnostic treatment, and 24/7 access to GP services
* Employee Assistance Programme – which supports you and your family with individual specialist advice
* Access to our online benefits platform Pluxee (which includes offers on holidays and travel money)
* Cycle to work scheme
* Access to Blue Light card – unique only to healthcare workers!
* And many more!
Diversity & Inclusion:
At Baywater Healthcare, we believe that our diversity is our strength, and inclusion is our commitment. We understand that a diverse and inclusive workplace is not only the right thing to do but also essential for our success in enhancing lives. We are committed to fostering a culture that respects and values the unique perspectives, backgrounds, and talents of every individual.
We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and cultural background. We recognize that diversity sparks innovation, encourages creativity, and drives excellence. Our dedication to inclusion means that every employee, customer, and partner is treated with respect and dignity, ensuring they have a sense of belonging and equal opportunity to thrive.
About us:
Our goal is not just to develop better products and services though – it’s about improving the quality of people’s lives. Baywater Healthcare employs just over 400 people in the UK and has its headquarters in Cheshire. The office is home to a 24-hour call centre, as well as administrative support for all oxygen, ventilation, nebuliser, sleep and telehealth therapy services.
Our promise: Our objective is to support patients in their therapy and encourage long-term compliance. Therefore, as well as equipment and consumables designed for patient comfort; 24/7 support; and equipment servicing and maintenance at home, we also offer advice and support from specialist Clinical Advisers. Alongside this focus on providing the best possible support and equipment for patients, our aim is also to relieve the administrative burden on clinicians, allowing them more time to focus on patient care.
Job Type: Full-time
Pay: £24,336.00 per year
Work Location: On the road
Reference ID: 133025
#J-18808-Ljbffr