NHS 111 Integrated Urgent Care Clinical Advisor - Otterbourne
Location: Otterbourne
Salary: GBP 40,000 - 60,000
About the Role
We have exciting opportunities for reliable and passionate nurses or paramedics to provide 100% patient care in a controlled environment. Are you looking for a role with less physical demands and flexible hours? We offer a variety of shift patterns.
NHS 111 Clinical Advisors salary: Band 6 (£37,338 - £44,962 pro rata, per annum) + unsocial hours allowance as per Section 2 Agenda for Change.
Main Duties of the Job
In this demanding but highly rewarding career, you'll make a difference to patients who use the service every day. You will receive calls from patients requiring clinical advice. Using your triage experience and our NHS Pathways software, you'll ensure patients receive the most suitable treatment tailored to their needs, ranging from self-care advice to referrals to other services.
Essential skills include good communication, excellent telephone manner, computer literacy, and a passion for high-quality patient care. You must also be able to remain calm under pressure.
Training
You will need to commit to a 9-week full-time training programme, which will be fully paid. This training includes classroom-based learning, call listening, coaching in the call centre, and learning the clinical part of pathways.
About Us
* Training and support from our dedicated in-house education team
* A nationally recognised qualification in Pathways
* Access to continual professional development and opportunities within SCAS and the NHS
* Occupational Health support along with an Employee Assistance Programme
* Enrolment into the NHS Pension Scheme
* NHS discounts in over 200 stores including holidays, days out, car insurance, restaurants and clothing
Disability Support
If you have a disability, please inform us when you apply so we can offer reasonable adjustments to assist with the formal interview and assessment.
Please be advised that we reserve the right to close this campaign earlier than the advertised closing date.
Job Responsibilities
* NMC registration
* HCPC registration
* At least 3 years minimum post-registration experience
* Ability to remain calm under pressure
* Good level of computer literacy
* Ability to communicate effectively
* Recent professional clinical experience
* Prepared to work 5/8 weekends in a 4-week period (shifts are 6/8 hours in length)
* Motivated towards further professional development
* Understanding of Clinical Governance and audit practices
* Flexible working approach
Person Specification
Qualifications
* Registered General Nurse (RN1, RNA), Specialist Practitioner or Paramedic
* Valid registration with NMC / HCPC
* Teaching or assessing qualification
Experience
* Recent professional experience
* Experience of dealing with emotionally charged situations
* Previous experience in a call centre environment such as NHS Direct
* Supervisory/coaching/mentoring experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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