Part Time Customer Services Assistant
Telford
8-month Fixed Term Contract
£13,778.31
MondayWednesday / 9:00am4:30pm or 8:30am-4:00pm 3 days per week / 21 hours per week
This is an exciting opportunity to join a well-established manufacturer in Telford on an 8-month fixed term contract covering maternity leave until 29th October 2025. You will be working in a friendly office-based team, the main purpose of this role is to handle any customer requirements appertaining to the obtainment of the order from the quote up until order entry. Giving the customer first class service, offering assistance such as alternative products and promotional offers.
Responsibilities and duties will include, but not limited to:
1. Maximise all sales opportunities by promoting the highest standard of customer care
2. Receiving telephone, fax, e-mail and EDI orders
3. Prompt deliverance of order acknowledgements with correct prices, part numbers and realistic delivery dates
4. Maintain and develop customer records / profiles including recording information supplied by internal customers
5. Receiving and recording any relevant customer feedback including ass...