We are seeking an ICT Product Owner to join our team in this newly created position. In this role, you will assist in shaping the product roadmap and vision, help identify and assess requirements, manage the product backlog, and serve as a passionate advocate for the product. Additionally, you will support leadership with the Power Platform stack, acting as the primary point of contact for all inquiries and opportunities related to the Power Platform. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Requirements Key Responsibilities of the ICT Product Owner Work with ICT to define and continuously review the roadmap for the Power Platform and ensure it meets both business and technology objectives, maximising the benefits for Together Housing Group (THG) Drive the identification of enhancements and continuous improvements within the platform, supporting the improvement in value and satisfaction Be accountable for planning, prioritisation and delivery of the platform backlog, working closely with the appropriate stakeholders Manage incidents pre and post rollout Manage & mitigate risks on an ongoing basis Propose innovative ideas for product evolution to enhance the platform's value. Represent the organization at user groups and conferences, providing feedback about any recommended changes that may influence the ICT product roadmap. Participate in all software procurement related to the ICT product roadmap, ensuring that new acquisitions integrate seamlessly with existing systems. Maintain and enforce standards and guidelines to ensure the platform is secure and reliable. Ensure compliance with all relevant THG ICT policies regarding security and compliance within the Power Platform environment. Communicate with Microsoft to provide input on product enhancements. Collaborate with ICT colleagues to address all platform aspects, including scalability, security, maintainability, and supportability. Regularly engage with Microsoft to stay informed about the latest advancements and features of the platform, identifying their benefits for THG and how to enhance overall maturity of the Power Platform. Work with the Business Improvement Team (BIT) and ICT colleagues to establish activities that promote and elevate awareness of the Power Platform. Host and deliver regular workshops and user groups to promote the awareness and use of the platform and create training sessions as required Stay current with the rapidly changing technology of the Power Platform. Serve as an escalation point for support, troubleshooting, diagnosing, and resolving issues reported across THG. Contribute Power Platform expertise when aiding in the design and development of Power Platform applications. Provide orientation for users on select MS Office applications as necessary. Corporate Duties Represent the Group in a professional manner while upholding the Group’s Values, Aims, and Objectives. Seek business opportunities to expand the Group’s operations. Participate in any necessary training and development events, including professional advancement. Uphold, contribute to, and promote the commitments outlined in the Equality and Diversity Strategy. Adhere to Health and Safety requirements and report any breaches or potential breaches. We are looking for someone who has… Essentials: Strong problem-solving and analytical skills Excellent communications skills. Ability to translate technical jargon into layman’s terms for explanatory purposes Ability to translate business requirements into technical specifications Ability to think creatively to devise customizations and uses for Power Platform Deliver training to a variety of users Excellent time management and organisational skills Ability to work as part of a team and lead teams or individuals on projects Good ‘all-round’ understanding of the Microsoft M365 Environment (Entra, Office Packages, Exchange, One Drive, SharePoint, Security and Teams). Power Platform Knowledge (Power Apps, Power Automate, Power BI and Dynamics 365) A passion for technology and drive to build enterprise systems Knowledge of best practices for maintaining information security Prior experience working with stakeholders to gather requirements and manage expectations Solid understanding of design practices and system architecture Contributed to creating reference architecture and standards towards security best practises Project management skills and agile practices knowledge Able to demonstrate continuous professional development Desirable: MS Certification Benefits In return, we are offering the successful candidate in the ICT Product Owner role… Starting salary of £41,062 Annual pay scale increase 27 days holiday (rising to 32 over 5 years’ service) bank holidays We offer hybrid working options, allowing you to work either from any of our sites in Blackburn, Halifax, and Wakefield, or enjoy the flexibility of hybrid work arrangements across all THG locations. Our teams operate with flexibility and the option to work remotely, which may require you to visit the office twice a month. A flexible working environment, with a range of family friendly policies You will be working 37 hours per week Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. Wide range of technical, professional, and personal development training opportunities Attractive pension scheme Health and wellbeing benefits including access to GPs A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice We have a range of staff support networks, including menopause, culturally diverse, LGBTQ and disability. To view the full range of our award winning benefits click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay Please ensure you fully answer the questions on the application form. INDTHG1