Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Leicester, Manchester, Carlisle and County Durham.
We’re proud to be part of The Riverside Group family and look after around 80% of Riverside’s stock – that’s over 45,000 properties based across the Northwest, Northeast, North and Central regions of England.
Our Mission is to keep our customers’ homes safe, secure and well maintained – it’s what we do.
We're now looking for a Planner in our friendly team in Hull, who will carry out appointment planning and general administration activities to support service delivery in the Yorkshire Region.
What’s in it for you
Basic salary: £27,054.37
22 days’ annual leave plus 8 UK bank holidays
40-hour week
Pension scheme
Plus, a whole of host of other benefits to support your lifestyle and wellbeing
What you'll do
You will liaise with customers, clients and work colleagues, primarily by telephone, to ensure property repairs and maintenance works are planned and carried out as required.
You will be able to create, maintain and store documents in accordance with the approved systems to ensure records can be located efficiently and will manage enquiries effectively, providing clear and accurate advice or signposting as appropriate, escalating complaints and complex queries via the agreed route.
What we're looking for
We’re looking for someone with previous experience of Microsoft Word, PowerPoint, Excel and Outlook. You'll be results focused and able to take ownership of tasks. You'll need to be a good team player with excellent written and verbal communication skills. You are customer focused and able to work under pressure to meet deadlines. It would be advantageous if you have previously worked within a social housing setting.
If you’re the kind of person that wants to do a really great job and make a difference to our customers and colleagues, we think you’ll love it here.
We recognise that our colleagues are our greatest asset and want every single person to feel comfortable bringing their whole selves to work. We encourage diversity and are committed to creating an inclusive environment for all our colleagues. We welcome applications from all backgrounds and abilities.
If this sounds like a challenge you’d like to take on, Apply Now and tell us about the fantastic skills that you can bring to Evolve.
Job Types: Full-time, Permanent
Pay: £27,054.36 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Overtime
Work Location: In person
Application deadline: 10/11/2024
Reference ID: EFS2037
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