Summary
We're looking for a HR Apprentice to join our Transportation Team based in Brixworth, Northampton working towards a Level 3 apprenticeship in HR Support. This is a fantastic opportunity to join a leading construction and infrastructure services company on an apprenticeship.
Wage
£16,770 a year
Training course
HR support (level 3)
Hours
Monday to Friday, typically from 9:00am to 5:00pm. Start/Finish times may be flexible in discussion with your line manager.
37 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As a HR Apprentice you'll be enrolled onto a Level 3 apprenticeship in HR Support, giving you the opportunity to earn whilst you learn. You'll work closely with the Transportation team to design, build and maintain infrastructure for the highways, rail, aviation and ports sectors, with a common goal of connecting people.
Your day to day will include:
* Maintaining employee records and updating HR databases
* Ensuring HR policies are communicated effectively across different project sites
* Supporting managers with HR-related queries
* Providing high-quality administrative services to the HR team
Where you’ll work
Highways Depot
Harborough Road
Brixworth
Northampton
NN6 9BX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BABINGTON BUSINESS COLLEGE LIMITED
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
Once you have completed the Level 3, there may be opportunities for further courses/qualifications to further your development.
Requirements
Desirable qualifications
GCSE in:
* English (grade Grade 4)
* Maths (grade Grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Creative