We are recruiting for experienced Hospitality Managers and Supervisors for our football stadiums in Birmingham. Do you have a passion for delivering excellent leadership? For creating exceptional experiences for guests? Then we need you Position Details: · Location: Birmingham City FC and Aston Villa FC · Pay Rates: Starting from £14.50 and can go up to £19.20 depending on your experience, the suite you work in and position. · Availability: You must commit to at least 90% of home fixtures. While match days tend to fall on weekends, we do have midweek fixtures. Key Responsibilities: · Overseeing and managing the hospitality rooms and pass areas on match days. · Ensuring exceptional guest experiences and high levels of customer service. · Leading and managing a team to ensure smooth operations in hospitality areas. · Handling guest concerns or issues in a professional and timely manner. · Maintaining high standards of organisation and service delivery. Requirements: · Proven hospitality experience for a minimum of one year within a stadium setting. · Strong leadership, communication, and organisational skills. · Ability to thrive in a fast paced, high-pressure setting. Why Work for Compass Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access to Our Employee Assistance Programme.