Job Description
IT Systems Support Engineer
Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
1. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting
2. Manage day to day operational aspects of a project and scope
3. To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank.
4. End User Computing support for all staff.
5. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times
6. Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements
7. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions
8. Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank
9. To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied
10. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support
11. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness
12. To maintain and ensure that the BCP site is always ready for continuous bank operations
13. To maintain the branch PABX system and to ensure that the recording system is always up and running at all times
The following is a list of technical skills required for the role:
Technical/ Functional skills
14. Proficient in common operating systems
15. Windows 10, Windows Server 2016 and above
16. Redhat Linux based Operating System
17. Software proficiency
18. VMWare v6.7 and above
19. Veeam Backup and Replication
20. Symantec Endpoint Protection
21. Symantec Endpoint Encryption
22. ManageEngine Patch Manager Plus
23. Microsoft Office 365
24. Networking (IT)
25. Cisco Switches and Routers
26. Fortigate Firewalls
27. LAN/ WAN Routing
28. Hardware
29. Dell PowerEdge Servers
30. Dell PowerVault SAN Storage
31. Project management
32. Data analysis
Personal skills (Soft Competencies [Core/ Leadership])
33. Strong interpersonal skills
34. Strong written and verbal communication skills (in English)
Strong stakeholder engagement
Bachelor or Master's degree or professional qualification in relevant discipline (IT/ Information Systems/ Computer Science/ Technology/ Programming/ Information Science/ System Engineering/ Computing)
The salary for this role is in the range £35K - £40K.
Please send your CV to us in Word format along with your salary and notice period.