This job posting is for a Senior Property Manager role in Block Management, focused on providing top-quality property management and customer service within a large, independent property services group in London.
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Position Overview
* Role: Senior Property Manager in Block and Portfolio Management
* Location: Wimbledon, London
* Reporting to: Director of Block and Portfolio Management
* Purpose: To deliver excellent property management service, build strong relationships with clients, and ensure properties are safe and well-maintained.
* 2 days working from home 2 days out on site/property inspections 1 day in the office.
Key Responsibilities:
* Client and Customer Service:
o Build and maintain positive relationships with clients, leaseholders, tenants, and contractors.
o Use technology to manage and improve communication with customers.
* Property Inspections and Reporting:
o Schedule and complete regular inspections to check that properties are safe and well-maintained.
o Report inspection results to clients and take action to address any issues.
* Project Management and Budgeting:
o Work with contractors for maintenance projects, ensuring projects stay on budget and are completed on time.
o Coordinate with the accounts team to prepare annual budgets and CAPEX (capital expenditure) plans.
* Financial and Administrative Tasks:
o Approve and process contractor invoices and prepare financial reports for clients.
o Organize annual general meetings (AGMs) for clients, and manage any billing or fee updates.
* Compliance and Safety:
o Produce quarterly Health and Safety reports and manage important company documentation.
Qualifications and Skills Needed:
* Certifications: Must have either ATPI (formerly AIRPM) or MTPI (formerly MIRPM) certification.
* Experience: A proven background in block or estate management.
* Skills:
o Strong communication skills to build good relationships with clients and team members.
o Excellent organizational skills to handle inspections, projects, and financial reporting.
o Knowledge of budgeting, service charges, and financial analysis for effective reporting.
Work Culture and Values: The company values teamwork, integrity, and continuous improvement. They seek someone who can bring fresh ideas while respecting the established processes, and who is committed to delivering high-quality service to all clients.
This role suits someone who has the property management expertise and a customer-focused approach, ready to contribute to a supportive and growing team in London.
Send your CV to rose@gkrinternational.com