Overview
We are seeking a skilled and motivated Lettings Team Leader to join our growing team. The ideal candidate will have a passion for property, excellent communication skills, and a strong customer service ethos with a minimum of 3 years lettings experience in the United Kingdom.
Responsibilities
* Organise the workflow and processes for the lettings team.
* Growth strategies and valuations for current lettings portfolio.
* Create and manage property listings on various platforms.
* Ensure all property details are accurate and up-to-date.
* Arrange and conduct property viewings with prospective tenants.
* Provide detailed information about the properties and answer any queries.
* Build and maintain strong relationships with tenants.
* Assist tenants with the application process and ensure all documentation is completed accurately.
* Maintain regular contact with landlords to update them on property status.
* Provide feedback from viewings and advise on market conditions.
* Negotiate rental terms and agreements between landlords and tenants.
* Ensure all parties are satisfied with the terms and conditions.
* Handle all administrative tasks related to lettings, including tenancy agreements and referencing.
* Maintain accurate records and ensure compliance with relevant regulations.
* Stay informed about the local property market and trends.
* Provide insights and advice to landlords and tenants based on market conditions.
* Perform and process routine and inventory inspection reports.
* Strong communication skills to interact with clients and colleagues.
Requirements
* Previous experience in a similar role is mandatory.
* Excellent communication and interpersonal skills.
* Strong organisational and time-management abilities.
* Proficiency in Microsoft Office and property management software.
* A valid UK driving licence.
* Multilingual abilities would be advantageous.
* Proficient in administrative tasks related to property transactions.
Job Type: Full-time
Pay: £22,000.00-£24,000.00 per year
Additional pay:
* Performance bonus
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
Expected start date: 01/10/2024
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