Job summary Permanent Healthcare Support Worker Interview Day - 26th and 27th February 2025 We are looking for individuals who, like us, believe our values Together - Safe Kind Excellent are at the heart of patient care, defining the way all staff work and behave. Individuals with validated skills such as venepuntucture, ECGs and observations are highly sought after. Further development opportunities for you CUH is committed to education, training and development; joining as a Healthcare Support Worker will enable you to access the following: Completion of the National Care Certificate Skills development All new staff will receive further details about development routes on their induction programme Please note you will be required to undertake a Functional Skills Test as part of your interview assessment. You will need to pass this in order to proceed to a Conditional Offer. This is applicable if you are not currently working as a HCSW at CUH. You will be contacted about this if you are successful on the day. Please note these are face to face interviews only - remote interviews are not available on this occasion. You must not arrive earlier than 15 minutes prior to your interview time. This event is by invitation only. Please do not attend if you have not received an interview invitation. Please note due to induction restrictions student visa holders are unable to undertake this position. Main duties of the job As a Healthcare Support Worker you will assist the Registered Nurses in the delivery of care to our patients, you will work as part of a team ensuring our patients are cared for in a Kind, Safe and Excellent way, ensuring they are treated with dignity at all times. About the Role: The role is varied, equally challenging and rewarding. You will have the opportunity to really make a difference to the experience of patients. Full time and part time posts will be considered, and shifts include long days, nights, weekends, and public holidays. Our HCSW's will need the flexibility to cover varied shift patterns. As part of this role you will be required to: Support to serve meals to patients Provide personal care to patients Take observations such as blood pressure measurements, pulse, urinalysis and temperature. Support patients with moving in their clinical area All other clinical duties as required About us Come Nurse with us Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke's Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It's a great place to nurse, work and live. You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values of Together - Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes. Why choose Cambridge University Hospitals? o Our values and reputation for outstanding care o Opportunities to experience a range of specialities o Career and development opportunities o Preceptorship and mentoring programmes delivered by a dedicated clinical education support team Date posted 05 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year p.a. pro rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 180-HCSW-FEB25 Job locations Addenbrookes Hospital - Division A/B/C/D Hills Road Cambridge CB2 0QQ Job description Job responsibilities As a Healthcare Support Worker (HCSW) you will work under the guidance of a qualified healthcare professional, usually a Nurse or Midwife, to ensure safe, kind and compassionate care for patients. CUH offers a comprehensive four week clinical support staff induction programme and support to achieve the National Care Certificate. This will equip you to find your feet within the organisation and quickly feel like a valued member of the clinical team/s. Please note it is mandatory to attend every day of the induction programme. We are currently recruiting for a wide variety of adult wards, please indicate if you have a preference for a speciality during your interview. Please note ward allocations will be offered based upon current vacancies within the trust. The interviews will be held on the 26th and 27th February 2025 This vacancy will close midnight on the 9th February 2025 Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered. Stagecoach is currently offering free bus travel between the Babraham and Trumpington Park and Ride sites and CUH. In addition to that there are further discounts available for NHS and CUH staff. We welcome applications from the Armed Forces. Job description Job responsibilities As a Healthcare Support Worker (HCSW) you will work under the guidance of a qualified healthcare professional, usually a Nurse or Midwife, to ensure safe, kind and compassionate care for patients. CUH offers a comprehensive four week clinical support staff induction programme and support to achieve the National Care Certificate. This will equip you to find your feet within the organisation and quickly feel like a valued member of the clinical team/s. Please note it is mandatory to attend every day of the induction programme. We are currently recruiting for a wide variety of adult wards, please indicate if you have a preference for a speciality during your interview. Please note ward allocations will be offered based upon current vacancies within the trust. The interviews will be held on the 26th and 27th February 2025 This vacancy will close midnight on the 9th February 2025 Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered. Stagecoach is currently offering free bus travel between the Babraham and Trumpington Park and Ride sites and CUH. In addition to that there are further discounts available for NHS and CUH staff. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Holds National Care Certificate or willingness to undertake within the first 3 months of appointment Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment Demonstrates a commitment to further learning and development Desirable Level 3 award in health care Experience Essential Experience of working in an environment under pressure Experience of working within a team Experience of communicating with individuals from a range of different backgrounds Experience of attention to detail - eg for recording in patient records Desirable Experience of working within a health care environment. Experience working in a healthcare, social care organisation/setting or service industry requiring people contact. Knowledge Essential Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge. Understand the level of competencies to be completed such as wound observation and dressings, venepuncture, removal of peripheral cannula, stoma bag changing, ECG's and reports any issues to the Registered practitioner. Have the knowledge to or be prepared to undertake training to be able to complete clinical and vital signs observations on patients Understands and complies with HCSW mandatory induction standards and code of conduct Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. Promote the importance of maintaining confidentiality Recognise the extent and limitations of own and others competence Use own initiative recognising when to escalate concerns to a senior member of staff Understands the importance of consistently providing individualised care based on current research and evidence Demonstrate awareness of the needs of area specific patient group Understanding of the anxiety and distress of some patients and relatives Basic anatomy and physiology Desirable Awareness of National and local priorities and initiatives Skills Essential Good communication skills (written and verbal) Able to work as a team Able to carry out well defined routine tasks Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner. Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff Committed to delivering high standards of patient care Friendly, open, empathetic and compassionate Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster Desirable Prepared to undertake coaching role for other HCSW's IT skills Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Person Specification Qualifications Essential Holds National Care Certificate or willingness to undertake within the first 3 months of appointment Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment Demonstrates a commitment to further learning and development Desirable Level 3 award in health care Experience Essential Experience of working in an environment under pressure Experience of working within a team Experience of communicating with individuals from a range of different backgrounds Experience of attention to detail - eg for recording in patient records Desirable Experience of working within a health care environment. Experience working in a healthcare, social care organisation/setting or service industry requiring people contact. Knowledge Essential Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge. Understand the level of competencies to be completed such as wound observation and dressings, venepuncture, removal of peripheral cannula, stoma bag changing, ECG's and reports any issues to the Registered practitioner. Have the knowledge to or be prepared to undertake training to be able to complete clinical and vital signs observations on patients Understands and complies with HCSW mandatory induction standards and code of conduct Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. Promote the importance of maintaining confidentiality Recognise the extent and limitations of own and others competence Use own initiative recognising when to escalate concerns to a senior member of staff Understands the importance of consistently providing individualised care based on current research and evidence Demonstrate awareness of the needs of area specific patient group Understanding of the anxiety and distress of some patients and relatives Basic anatomy and physiology Desirable Awareness of National and local priorities and initiatives Skills Essential Good communication skills (written and verbal) Able to work as a team Able to carry out well defined routine tasks Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner. Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff Committed to delivering high standards of patient care Friendly, open, empathetic and compassionate Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster Desirable Prepared to undertake coaching role for other HCSW's IT skills Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cambridge University Hospital NHS Foundation Trust Address Addenbrookes Hospital - Division A/B/C/D Hills Road Cambridge CB2 0QQ Employer's website https://www.cuh.nhs.uk (Opens in a new tab)