Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/4427 PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK Main duties of the job Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey. Join a supportive team, empowering clients with informed choices In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, youll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed. Candidates must be able to drive, as this role requires travel between our centres in Reading and Chesham. If youre eager to apply your administrative skills in a meaningful way, wed love to hear from you About us At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance. At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Date posted 16 December 2024 Pay scheme Other Salary £25,059.10 to £27,565.01 a year (depending on experience and skills) Contract Permanent Working pattern Full-time Reference number B0539-24-0291 Job locations Chess Medical Centre 260-290 Berkhampstead Rd Chesham HP5 3EZ M S I Reproductive Choices Moulsford Mews Reading RG30 1AP Job description Job responsibilities For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Job description Job responsibilities For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Person Specification Experience Desirable Experience in customer service Person Specification Experience Desirable Experience in customer service Employer details Employer name MSI Reproductive Choices Address Chess Medical Centre 260-290 Berkhampstead Rd Chesham HP5 3EZ Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)