We are Usay Compare, the UK’s market leading comparison service for health insurance, life insurance and income protection. We remove the hassle and confusion from comparing policies and provide the best quotes on the market. With access to the leading insurers and an unparalleled team of friendly, expert advisors, we make cost-effective private medical care, straightforward and accessible. Our head office is in the beautiful Cotswolds, in South Cerney (GL7 5XZ) in Gloucestershire, with further offices in Bristol, London and Bournemouth. Do you have excellent interpersonal skills and are confident speaking to customers? Do you like working in a fun and friendly team and want the opportunity to make commission without being in a high pressured environment? Do you want to be part of a company who offer excellent progression opportunities? If the answer is yes, then this is the role for you No experience necessary as we will provide you with full training What you will receive: £23,500 basic salary Uncapped commission (£30,000 OTE) additional performance related incentives Office based role (GL7 5XZ) 28 days holiday with an incremental holiday scheme Diverse, friendly, fun, and supportive culture Comprehensive in-house training, ongoing development and excellent progression opportunities This role is split into 2 parts: Inbound calls - where you will be answering the calls coming into the business. You will be taking inbound calls from clients, finding out who they need to speak to, and transferring them to the correct person or department. If you are unable to transfer the client straight away, this will involve sending messages and updating notes on the client file, and setting realistic expectations for call backs. The client may want to talk to a Sales Adviser they have been speaking with, they may want to speak to our Customer Services team if they have any questions or issues with their policy or our Retentions team to cancel their policy. This part of the role requires you to provide excellent customer service, good questioning and listening skills and to be professional at all times Outbound calls - where you will be calling clients (this is where you will earn commission). You will also be calling clients who have previously made an inquiry on our website for Private Medical Insurance (this does not involve any cold calling). Your aim is to briefly discuss who we are and what we can do for them, then transfer them over to a Sales Advisor who will discuss the options. For every call that is transferred and converted into a sale, you will receive £30-£50 commission on top of your basic monthly wage - so the more calls transferred the better Once you have reached the top of your game in this role, the progression doesn't end there This role is excellent for someone who is looking to start their career in an office based role or even make a change in their career and then work your way through the business, whether that be into Sales or into the support functions within the business - the possibilities are endless We are looking for: Enthusiastic and motivated individuals A pro-active, can-do attitude A willingness to develop and learn with a growing business Confident and effective communication skills Excellent interpersonal skills Ability to put the customer at the heart of everything you do Working hours: Our team work a 6 week roating shift pattern, see below: Mon/Tue/Wed/Thur: 11:30pm - 8pm, Fri:9am - 5:30pm, Sat: OFF Mon/Tue/Wed/Thur/Fri: 8am - 4:30pm, Sat:OFF Mon: 8:15am - 7:17pm, Tue: OFF, Wed,Thur,Fri: 9am - 6pm, Sat: 9am - 1pm Mon/Tue/Wed/Thur: 10am - 6:30pm, Fri: 9am - 6pm, Sat:OFF Mon/Tue/Wed/Thur/Fri: 8am - 4:30pm, Sat:OFF Mon/Tue/Wed/Thur/Fri: 9am - 5:30pm, Sat:OFF You will receive full in-house training on how to use our system, transfer the calls across and how to speak with clients. So if you are hardworking, motivated and willing to learn, then please apply now