Our client is a family-run business based in Hoddesdon, seeking an enthusiastic, driven, hard-working, and flexible candidate to join their team. The role is a full-time temporary-to-permanent position working from 8:00 am to 5:00 pm, Monday to Friday, offering a salary of £26,000 - £28,000 depending on experience.
Working within a small office, the successful candidate will be required to carry out all aspects of administration and customer service duties. Candidates must be flexible, adaptable, and work well within a small team. The role primarily focuses on figures, tracking price changes, and raising quotations, so attention to detail and a grasp of maths are important.
Duties:
1. Tracking price changes
2. Customer Service
3. Sales order Processing
4. Raising quotations
5. Answering phones and dealing with customer queries
6. Allocating jobs to engineers
7. Ordering goods and parts
8. Using internal CRM system on a daily basis
9. Updating spreadsheets
10. Typing e-mails and correspondence
Skills/Experience:
1. Admin support experience required
2. Good grasp of Maths is important
3. Excellent communication and customer service skills
4. Flexible and adaptable
5. Ability to move items within the warehouse
6. Good IT skills including Microsoft Word and Excel
7. Experience of using a CRM system is beneficial
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