Fixed Term Regional Support Manager - Rochdale
Regional Support Manager - Healthcare Catering - FTC
Cover Central Areas
Salary: Up to 40,000 PA (DOE)
Are you a dynamic and results-driven leader with a passion for delivering exceptional food service in the healthcare sector? Do you thrive in a fast-paced, multi-site environment where you can make a real impact? If so, we want to hear from you!
About the Role
As a Regional Support Manager, on a Fixed Term Contract, you will be responsible for the operational management of catering services across multiple healthcare sites within the South and Central areas of the UK.. You will lead and develop high-performing teams, ensuring contractual, financial, and operational excellence while consistently delivering outstanding patient and customer experiences.
Key Responsibilities
People Leadership
* Inspire, develop, and support in leading a team to create a positive, high-performing work environment.
* Identify training needs and provide development opportunities to build capability and ensure succession planning.
* Ensure all unit teams are skilled, motivated, and have the resources to deliver exceptional service.
* Monitor staff performance, address absenteeism, and implement initiatives to enhance workforce efficiency.
Client & Customer Excellence
* Build and maintain strong relationships with key stakeholders, including senior clients and on-site teams.
* Ensure all contractual KPIs and SLAs are consistently met or exceeded.
* Monitor patient and customer feedback trends, driving initiatives to improve overall satisfaction.
Financial & Commercial Performance
* Drive financial performance, ensuring all units meet or exceed budget and business targets.
* Regularly review unit performance, identifying opportunities for cost efficiencies and revenue growth.
* Develop and implement business plans to optimize financial performance across the region.
Operational & Safety Standards
* Oversee daily catering operations across multiple sites, ensuring high-quality food and service delivery.
* Implement process improvements to enhance efficiency and overall service.
* Ensure full compliance with Health, Safety, and Environmental (HSE) regulations across all sites.
What We're Looking For
Experience & Skills:
* Management experience in catering, ideally working in a Regional Role
* Proven ability to manage multiple sites, P&Ls, and large teams across a region.
* Strong financial acumen, with experience in budgeting, cost control, and business planning.
* Excellent client relationship management skills, with a focus on exceeding expectations.
* Strong leadership and people management capabilities, with a passion for developing high-performing teams.
* IT proficient, with a valid UK driving license and willingness to travel regionally.
Personal Attributes:
* Curious - Innovative, solution-focused, and always seeking improvements.
* Confident - Takes ownership, delivers results, and builds a culture of continuous learning.
* Courageous - Leads by example, challenges the status quo, and fosters an empowering team culture.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2503/87756001/52727919/STC #Medirest Signature
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!