Sales Consultant & Administrator Location: Croydon Job Type: Full-time I am looking for a Sales Consultant & Administrator to join a great client and entrepreneurial team. This new role offers a fantastic opportunity for someone with the right skills and attitude to build a successful career in sales and marketing. Day-to-day of the role: Serve as the first line of contact for customer enquiries, issues, or complaints over the phone. Create and manage quotes for consumers and small orders and assist with quotes for existing projects. Follow up on leads, quotes, and project statuses to ensure timely progression and closure. Investigate quality issues with the support of the Product Support Manager (PSM). Organise returns and coordinate the resending of lost or missing parts with the support of the PSM. Support marketing projects and campaigns to enhance brand visibility and engagement. Maintain office procedures, ensuring that filing systems and databases are properly used and kept up to date. Perform ad hoc duties and provide sales administration support as required. Required Skills & Qualifications: 1-3 years of experience in specification sales, sales administration, or customer service within the building products sector. Formal training in sales and/or account management. Proficiency in raising sales quotes and managing customer relationships. Excellent communication skills, with the ability to be polite, professional, and persuasive. Strong planning and organisational skills, with a focus on prioritising workload and multitasking. High attention to detail and a focus on accuracy. Experience with Sage programs and full proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams). Benefits: 25 days holiday plus 8 public holidays. 10% bonus if company sales targets are achieved (usually 10 months out of 12). Quarterly profit share bonus. Pension and cycle to work schemes available after successful completion of probation. Excellent career prospects in a growing and dynamic business. To apply for this Sales Consultant & Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in joining our team.