Job Title: Support Worker Location: Carlisle House Substance Use Treatment Centre Council: Social Witness Salary Scale: £11.97 per hour Hours: 22.5 hours per week evenings & weekend day shifts (sleep-in duties required and are in addition to 22.5 hours) Responsible to: Director of Carlisle House MAIN FUNCTION OF JOB Support Workers provide a support service to the Therapeutic Treatment Programme. The role is to offer support and care that can assist Service Users in their discovery of alternative solutions to substance use difficulties. RESPONSIBILITIES AND DUTIES To promote a safe environment for service users, adhering to the appropriate policies. To encourage and support residents to engage in recreational and therapeutic activities. To work within an Integrative Systemic / Collaborative approach when engaging with Service users To receive, record and administer medication as per Carlisle House policy. To answer advice and support telephone calls, and refer as appropriate. To assist in the implementation of Health and Safety Policies and Procedures. To accompany services users to external appointments and activities when requested and appropriate To assist service users in accessing information and services in relation to employment, education, training, and welfare To assist in alcohol and drug testing procedures in accordance with Carlisle House policy. To maintain appropriate electronic and manual records in accordance with policies and procedures. To maintain confidentiality in accordance with policy and procedures. To attend staff meetings when appropriate, and to promote good working relationships with colleagues and other professionals. To participate in mandatory training as required. To fulfil the role of person-in-charge as stated on the rota, following successful completion of probationary period. To be willing to work within the Christian ethos of the Presbyterian Church in Ireland and the ethos Carlisle House i.e. respect, acceptance and compassion. To be available for sleep-in duties as required by the rota. Any other relevant duties associated with the post. QUALIFICATIONS Essential Grade C GCSE English and Maths or equivalent Desirable Level 3 Diploma in Health & Social Care (Adults) for Wales and NI (QCF) Health and Safety Training Certificate in Higher Education in Computing and IT or equivalent 2. KNOWLEDGE AND UNDERSTANDING Essential Knowledge and understanding of substance use: reasons and contemporary treatments Knowledge and understanding of establishing collaborative and empowering relationships. Desirable Knowledge and understanding of the wider Substance Misuse Strategies and Policies 3. RELEVANT EXPERIENCE Essential At least one years experience of working in a supportive environment where adults have experienced mental health or substance use difficulties. Experience of maintaining records electronically Desirable Experience of working with substance misuse treatment problems Experience of undertaking Safety Assessments. Experience of receiving, recording and the administration of medication. 4. SPECIAL APTITUDES Essential Good inter-personal skills. Ability to work as part of a team. Ability to work on own initiative. Ability to work creatively Good organisational skills Good listening skills Ability to show empathy, compassion and respect Health such as to allow for attendance reliability and work proficiency (reasonable adjustments will be made for those with a disability) 5. SPECIAL CIRCUMSTANCES Essential Flexibility to work evenings, weekends and sleepovers. Registration or be willing to register with the Northern Ireland Social Care Council. Must be willing to behave in a manner which respects the Christian ethos of the Presbyterian Church in Ireland and the ethos of Carlisle House i.e. respect, acceptance and compassion Desirable Access to a car for work purposes Skills: Support Worker Benefits: Discount Card Free uniform and training Enhanced annual leave Free Access NI and NISCC Registration Enhanced maternity pay and pension scheme Free INSPIRE Counselling