Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
Job overview
We have an exciting opportunity to join our fantastic team based in Bury St Edmunds. We are looking for a Band 3 Clinical Support Worker that is passionate about recovery led care with a focus on promoting least restrictive practice on Northgate Ward, our mixed sex Adult Acute Inpatient, and Southgate, our Adult Acute Inpatient unit based at Wedgwood House.
Both wards provide intense treatment for service users who are at their most vulnerable. Our team provides care and treatment at the most critical time in their mental health recovery and supports service users with a variety of diagnoses. We also deliver our care alongside a multidisciplinary team of highly skilled staff; our staff are specialists within mental health and we work with established staffing levels to minimise risks and to work in a therapeutic way.
Main duties of the job
If you are an experienced Support Worker looking to develop your skills or someone looking to start your career within mental health, this could be a perfect opportunity!
As a trust, we are looking for individuals that exhibit our values and reflect these within their practice: Safer, Kinder, Better.
We are looking for passionate and high-spirited individuals who can be a part of our amazing team to improve services for our service users. We want people to be proactive, creative and innovative to advocate for our service users and develop our service further.
You will need to attend mandatory and statutory training and be aware of operational policy and procedures to ensure safe and high standard care is delivered alongside the team.
If you want to change the face of inpatient care and make a positive impact on people's lives, then we would love you to be a part of our incredible team.
Working for our organisation
What can we offer in return?
We want to know how you want to develop. We want people to aim high and work towards their dreams. Come and work with us and let's move forwards together to see what opportunities we can find to support you within your development.
You will be given extensive support from our passionate team to help you grow within the role.
We believe that staff, who feel valued by their employers and are truly engaged, are able to provide better outcomes for our service users.
You will be joining a friendly, motivated and enthusiastic team who are on their journey to outstanding.
Detailed job description and main responsibilities
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Benefits included with this role are:
* NHS pension
* a comprehensive in-house & external training programmes
* Forensic Induction
* career progression
* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* staff physio service
* NHS discounts and many more.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Candidates may only be given a minimum of 3 days' notice regarding interviews. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Considered applicants must be able to:
* complete all mandatory training including preventing and managing aggression (PMA) and immediate life support (ILS).
* This role covers working day shifts and night shifts covering 7 days a week.
Person specification
Skills
Essential criteria
* Ability to work without direct supervision, liaising appropriately with other practitioners in the team.
* Able to use own initiative whilst liaising with other team members.
Qualifications
Essential criteria
* Care Certificate - must be achieved within first 12 weeks of employment.
* NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC.
Knowledge
Essential criteria
* Understanding of issues surrounding confidentiality.
* Knowledge around mental health.
Other
Essential criteria
* Able to travel independently.
* Able to complete mandatory training (PMA & ILS).
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme, we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
* Clinical Support Worker (PDF, 504.1KB)
* Values Based Recruitment - Candidates Guide (PDF, 360.6KB)
* Reasonable Adjustments - NSFT (PDF, 197.5KB)
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