We are currently recruiting for a permanent fulltime Operaterations Administrator for our client within the Borough of Rochdale Hours are 8am-5pm Monday - Friday.(Half hour lunch) No weekends General duties: Day to day Operational duties reporting to the Operations Manager. Liaising with Customers and Engineering teams to plan and schedule work. Working on a CRM system. Liaising with other departments to accurately process jobs in a timely manner. Taking customer phone calls and prioritising them to achieve a high standard of customer service. Completing basic remedial quotations and seeking approval. Completing non contract breakdown quotations. Validating weekly Timesheets. Booking Fleet services & maintenance when required. Booking hotels for engineering teams when required. Training will be provided. Essential skills required: High level of knowledge of computer systems, various programmes. Must have good Outlook, Word & Excel skills. The ability to write clear, concise emails. Excellent telephone manner. Ability to cope well under pressure. Organised. Must be able to work as a team to meet team targets. Desirable skills: The candidate would ideally have worked in an engineering environment but not essential. Good knowledge of UK geography or competent in using Google maps & retaining information. Benefits: Company pension Private Health care after 6 months On-site parking Due to the volume of candidates received only shortlisted candidates will be contacted