Main area: Liaison in Emergency/Urgent Care - Mental Health Services
Grade Band: 6
Contract: Permanent
Hours: Full time - 37.5 hours per week (includes shift work of nights, days, and weekends)
Job ref: 350-MHC6817391
Site: Core 24 Liverpool, Town Liverpool
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 15/12/2024 23:59
Interview date: 20/12/2024
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and particularly encourage applications from ethnic minorities, disabled, and LGBTQIA+ people that are under-represented in our workforce. We also welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training, and experience that they bring to their work with us.
Job overview
Core 24 Liverpool provides specialist assessment of service users' mental health for those who present to the Emergency Department in times of crisis or are referred from acute general hospital wards. We formulate treatment and risk management plans based on assessment of needs with appropriate triage and diversion from the service.
The service operates on a shift system of long days, twilights, and nights to provide a 24/7 service, 365 days a year. It has recently undergone organisational change to enhance flexibility across the urgent care pathway, supporting Aintree, Royal, Warrington, Whiston, and Southport Core 24 services when required.
Main duties of the job
* Provide high-quality, evidence-based care for service users and their carers within inpatient and community services.
* Work in a socially inclusive way and in line with the recovery model.
* Function as named nurse/care coordinator for service users, undertaking assessment, planning, evaluation, and review of care within a recovery-focused model.
* Participate actively as a member of the multi-disciplinary team.
* Provide advice, expertise, and leadership within the team.
* Supervise care for service users with complex and high-risk needs.
* Work autonomously, making clinically appropriate decisions based on information received and using the knowledge and experience of the multi-disciplinary team.
* Act as a mentor for students.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving over 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health, including learning disability, addiction, and brain injury services.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of our services while safely reducing costs.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
* Coordinate the care of service users, carrying out assessment, planning, implementation, and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager.
* Ensure that the service user's care plan meets their assessed needs and that unqualified staff deliver care as identified in the care plan.
* Liaise with family members, carers, and significant others during assessment and care plan development.
* Undertake and supervise risk assessments and formulate risk management plans for service users, considering contributions from other team members and family.
* Ensure safeguarding requirements are followed and participate in meetings as appropriate.
* Direct unqualified staff to ensure delivery of high standards of care to service users.
* Participate in setting standards for care based on sound evidence and research findings.
* Participate in the systematic monitoring and evaluation of service users.
* Communicate relevant information to other members of the multi-disciplinary team affecting service user care.
* Use effective verbal and non-verbal communication skills to impart sensitive information.
Please refer to attached Job Description for a full list of duties and responsibilities.
Person specification
Qualifications
* Appropriate professional qualification or experience at Degree Level (e.g., RMN, AHP, Social Worker).
* Evidence of post-registration study/continuing professional development (e.g., Mentorship in Practice).
* Working towards master-level education.
Knowledge/experience
* Minimum of 2 years post-registration experience in mental health.
* Evidence of leadership and management skills.
* Experience in managing cases and case loads.
* Experience supervising staff.
* Ability to work autonomously across the organisation/boundaries and with other agencies.
* Experience working in partnership with other agencies and service users and carers.
* Experience in audit/research and knowledge of clinical governance.
* Experience in change management and policy formulation.
* Experience using Incident Reporting Systems (e.g., DATIX).
* Experience undertaking and involvement in Serious Untoward Incident Reviews.
* Experience working with a range of people with mental health problems in various healthcare settings.
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change-oriented
Skills
* Able to communicate effectively both verbally and non-verbally.
* Responsive and flexible, seeing change as an opportunity to improve services.
* Ability to lead the process of standard setting and audit.
* Leadership skills.
* Ability to work within a divisional management team, generate own workload, and meet strict deadlines.
* Ability to build purposeful relationships with a range of internal and external stakeholders.
* Proven knowledge of relevant mental health legislation.
* Knowledge of CPA ECC guidelines.
* Knowledge in mentorship, preceptorship, and supervision; ability to provide education and supervision to junior staff.
* Knowledge of professional Codes of Conduct and responsibility to identify gaps in knowledge base.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs, not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled and meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme, you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process, please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enroll for this service for a fee of £13 per year and maintain registration.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored, and if you choose to use this, you must declare this on your application form.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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