Norfolk Community Health & Care NHS Trust Temporary Worker Service (TWS) are looking for bank Clinical Support Workers to join our well established teams in an in patient settings.
Please note that this is a Bank “As & When Required” opportunity and therefore there is no guarantee of work at any time.
Also that the closing date given is a guide, so we do advise you to submit your application as early as possible to avoid disappointment.
Experience of working in a healthcare setting is essential. To be motivated, enthusiastic, possess good communication skills, and organised with a positive and flexible attitude to work. You would be expected to work as part of a team and would support qualified nursing staff to care for patients. Ideally you will have caring experience and be able to adapt to changing working practices.
• To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
• To carry out duties as specified within the trust’s Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence)
• To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition
• To support patient’s emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities
• To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken
• To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities
Find out more about working for our organisation here:
Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
• Assist with patient hygiene i.e., care of patients’ hair teeth, nails and general hygiene
• Assist patients in the management of continence and record accordingly
• May undertake all basic aspects of stoma care with exception of newly formed stomas. Any abnormalities must be reported to RN
• Record on the appropriate system all relevant patient bowel movement
• May undertake catheter care, change catheter bags and record urinary output, undertaking bladder scans (following trust training) reporting to Registered Nurse any abnormalities
• May take CSU from urinary catheter port under the direction of the Registered Nurse
• May remove urinary catheters following training under the direction of a Registered Nurse
• Assist by providing appropriate conditions for patient comfort e.g. fan, blankets, extra pillows - must report to Registered Nurse signs of physical distress
• Ensure on discharge, transfer or escorting patients that they have appropriate warm clothing, footwear with the patient consent
• Work with the patient on the posture care plan (including slings and splints) ensuring comfort is maintain, issues raised with registered nurse
• May assist with pressure area care and may decide on first line of treatment, e.g. use of heel pads and relevant documentation. This must be reported to Registered Nurse
• Help patients to prepare for meals and assist feeding individual patients when required
• Be aware of the patient IDDSI requirements and act accordingly, raising issues with the registered nurse
• May complete, food and fluid charts accurately with amount taken by patient
• May aspirate NG tube and complete an aspirate check recording amount
• May administer feed via enteral feedtube including RIG/PEG/JPEG. Prior to feed commencing Registered Nurse must check position of tube and check flow rate of feed (if NG)
• May undertake routine monitoring of blood pressure
• Must be able to identify normal and abnormal ranges reporting any abnormalities to the Registered Nurse
• May take manual record blood glucose, following Trust training programme. Any abnormal readings must be reported to the Registered Nurse
• May check and calibrate blood glucose meters
• All TPR observations can be taken and recorded
• Must be able to identify normal and abnormal ranges. Any abnormal readings must be reported to the RN
• May perform and record oxygen saturation levels. Any abnormal readings must be reported to the Registered Nurse
• Document early warning scores following completion of the recognised Trust training and competency assessment programme and record these scores on Symphony
• Report any abnormal score back immediately to the RN
• Undertake neurological observations following completion of the recognised Trust training and competency assessment programme
• Report any abnormal score back to the RN
• Provide basic tracheostomy care once assessed competent under direction of appropriate person + document as appropriate
• Remove nebuliser mask and apply/remove Airvo and other humidification equipment under direction from senior registered practitioner
• Escalate any changes to registered practitioner
• Replace disposable equipment
• Following attendance at an appropriate enhanced clinical skills study day and successful completion of competency assessment may perform 12-lead ECGs on patients under direction of the registered nurse
• Assist in preparation of patient/equipment for treatment, investigation or procedures as directed by RN
• May accompany a patient to other departments butMAY NOTreceive a patient back from these
• Must adhere to Infection Control procedures
• Must be FIT tested and regular (2 years) for re-fitting
• Participate in the admission procedure with regards to recording basic personal details including Body Mapping. Routine observations must be recorded
• Record any care given on the trust electronic system
• May only applyNON-PRESCRIPTIONtopical creams onthe specific directionof the Registered Nurse
This advert closes on Sunday 13 Apr 2025
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .