The Dental Service provides a wide range of treatments to a diverse group of people; therefore, good interpersonal skills are required to fulfill this frontline role.
You will lead a team of receptionists, spanning five clinics, including Wisbech, Ely, Cambridge, Peterborough, and Huntingdon, so good communication and teamwork skills are vital.
You must possess excellent communication and people skills as some patients may present with complex needs or have a language barrier.
This is an extremely busy service offering a wide range of treatments to a diverse group of people. We fundamentally offer urgent care triage/treatment to those in need, but our clinics include Additional Needs Dentistry and Minor Oral Surgery; thus, good time management skills are imperative.
Additional working pattern: Monday - Friday. Clinic open 12 hours per day. Shift pattern to be confirmed.
The duties of the Lead Receptionist will be to lead a team of Dental Receptionists working across multiple sites.
You will provide daily planning, direction, and support to aid the smooth running of the Single Point of Contact for UDC/DAC calls and face-to-face contact in the Cambridgeshire and Peterborough reception teams. In addition, you will support the team with call handling and reception duties during peak times.
The applicant will need to possess excellent organisational skills, be able to work well under pressure, and must have the ability to work unaided and under their own initiative without direct supervision while also working as part of a team.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high-quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply, and our promise to you is a culture that prioritises staff engagement and development.
For further details / informal visits contact: Name: Hazel Byatt Job title: MOS Administration Manager Email address: hazel.byatt@nhs.net Telephone number: 07908 426716
#J-18808-Ljbffr