Customer Service Advisor
Ashford
£20,000 - £23,000 DOE
Full time Monday to Friday: 9am – 5pm (1 hour for lunch)
35 hours per week
Are you looking to kick start a career within Insurance? Do you have previous experience within Customer Service? If YES, then this may be the perfect opportunity for you!
My client, a national business who specialise in various areas of Insurance, are looking for a switched on, enthusiastic Customer Service Advisor to join their team.
If you would like to join a company who invest in their staff’s development and have a low staff turnover rate… then continue reading!
Duties include:
Advise all new and existing customers on insurance policies and requirements
Building strong working relationships with customers as well as colleagues in other departments
Recognise and initiate opportunities for cross selling products or services
Maintaining a strong knowledge of company products and services
Following PRA, FCA and internal procedures at all times
To be considered for this role, you must have / be:
Previous customer service experience within an office environment
Graduate seeking to enter the workforce (Preferred)
Excellent communication skills, both written and verbal
A quick learner with a can do attitude
Competent using IT to include MS Office and CRM systems
Educated to degree or A Level grade (or equivalent)
Benefits:
Comprehensive training program provided
Death-in-service benefit
Health Cash Plan coverage
Additional day off for your birthday
Option to buy or sell holiday days
Monthly team lunches covered
Free on-site parking
The successful candidate will be provided with rigorous training and working within a friendly inclusive team! There are clear progression routes within the company and people who work here tend to stay for a long time due to the company culture and career opportunities!
If you meet the above criteria, please submit an updated CV today for immediate consideration!
This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
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