Job Advert
JOIN OUR TEAM AS A SOFT PLAY TEAM LEADER AT OCEAN
Are you energetic, fun-loving, and passionate about delivering exceptional customer experiences? Ocean Soft Play is looking for a
dynamic Soft Play Team Leader to assist our Department Manager in leading an enthusiastic team and creating memorable moments for
children and families.
As a vital part of our leadership team, you’ll oversee the day-to-day operations of our vibrant soft play department, coordinate
pre-booked parties, and contribute to the planning and execution of exciting events that bring joy to our community year-round.
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WHAT YOU'LL BRING TO THE ROLE
* A positive, outgoing, and caring personality that inspires and energises others.
* Exceptional communication skills to engage with customers, team members, and stakeholders alike.
* A dynamic, can-do attitude with the ability to remain calm under pressure in a busy, fast-paced environment.
* The ability to motivate and lead a team to achieve outstanding results and maintain the highest standards.
* A customer-focused mindset, committed to delivering fantastic experiences every time.
* Previous supervisory experience is an advantage, but we’ll provide training to the right candidate.
* A clear DBS check, which will be completed before your start date.
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KEY RESPONSIBILITIES
* Assist the Department Manager in providing exceptional customer experiences and maintaining top-notch standards.
* Oversee team supervision and engagement, fostering a fun, safe, and enriching environment for children and families.
* Coordinate pre-booked parties and deliver them with enthusiasm and energy.
* Offer creative input for special events and activities, including our exciting Fin Star Fridays.
* Ensure compliance with Health and Safety, Fire, Food, and Hygiene regulations in an indoor play environment.
* Perform opening and closing duties, cash handling, and cashing up tasks.
* Assist with First Aid and emergency procedures when needed.
* Contribute to broader operational initiatives to help the complex achieve its goals.
* Stay up to date with mandatory training via Skillgate.
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WHY JOIN US?
At Ocean Soft Play, we believe in creating a workplace that’s as fun and dynamic as the experiences we deliver. Here’s what you
can look forward to:
* A supportive and energetic team culture where your ideas and creativity are valued.
* Opportunities for growth and development, with training provided to help you succeed.
* The chance to make a positive impact on children and families, bringing joy to our community.
* A vibrant and fast-paced work environment where no two days are the same.
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WHO WE ARE:
Ocean, part of the LED Leisure Group, is Exmouth's premier entertainment complex on the beautiful seafront. We offer something for
everyone, from family fun to unforgettable events.
What makes us special:
* Entertainment Hub: Enjoy our state-of-the-art bowling alley, soft play area, and arcade machines.
* Dining Excellence: Savour local flavours at The Engine Room and The Deck, plus treats from our sweet shop and drinks at our
outdoor bar.
* Unforgettable Events: Host weddings, parties, and corporate events with stunning views and top-notch service.
As part of the Exmouth community, Ocean is a place to relax, play, and celebrate. If you’re passionate about creating amazing
experiences, join our team and make a difference!
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If you’re ready to bring your energy, enthusiasm, and leadership skills to Ocean Soft Play, apply now and join our team in
delivering unforgettable experiences!
Ocean Soft Play is committed to safeguarding and promoting the welfare of children and young people and expects all staff and
volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (ROA) (as amended), and
appointment is subject to a satisfactory disclosure check.
Team Benefits:
* Enhanced Sickness Pay Scheme (after probationary period)
* Up to 30 Days Annual Leave PLUS Bank Holidays
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Business Development Training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme
We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something brilliant! Apply today!