Do you love animals and want to make a difference to animal welfare in our local community?
The Deputy Shop Manager will work under the direction of the shop manager and the Retail Trading Manager to ensure the smooth running of the shop, including sales, sorting, and storage areas; promoting merchandise to attract custom and achieve sales targets of donated and new goods; recruiting and training volunteers. You will provide a good standard of service to customers within specified guidelines and ensure best practices in the shop.
Working alongside a manager and volunteer team, you will motivate the team to achieve sales and Gift Aid targets.
As an outgoing and enthusiastic individual, you will possess the ability to react quickly and positively to the changing dynamics of both the charity retail sector and our expanding branch. You will support both your manager and volunteer team.
You will maintain the excellent standards expected from the RSPCA and be supportive and sympathetic to the aims of the charity.
We are looking for a team player who is educated to at least grade C or above in GCSE (or equivalent) English and Mathematics, and who can build internal and external relationships quickly.
You will have previous experience working in a retail role and possess excellent communication and customer care skills. You will be willing to learn about Health & Safety, Trading Standards, and GDPR regulations. Your IT proficiency will be strong, and you will have the ability to use your initiative regularly while working in a busy retail environment.
Job Types: Part Time, Permanent
Salary: £11.50/hour
Job Type: Part-time (24 hours per week), with full-time hours required when covering managers' holidays and sickness.
Driving License: Preferred (or able to travel to cover other local shops and attend Team Meetings)
Pay: £11.50 per hour
Expected hours: No less than 24 per week
Benefits:
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
* Life insurance
* Private medical insurance
* Sick pay
* Store discount
Schedule:
* Day shift
Experience:
* Retail: 5 years (required)
Work Location: In person
Expected start date: 01/12/2024
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