Your new company
Hays are excited to be working on a fantastic new job opportunity in Chesterfield.
Our client is an international manufacturing organisation keen to appoint a Customer Service Administrator to join a busy team.
The successful candidate will have held a similar role previously as a customer service administrator/sales administrator in a manufacturing/distribution organisation. Ideally, the candidate will be a proven technical customer service administrator/sales order processor/sales administrator.
Key Vacancy Information
Permanent job opportunity
Full time - 37 hours a week
£28,000 + annual company performance benefit
100% Office based
Free parking and excellent facilities
Chesterfield location
Close to Junction 29a.
Your new role
You will join a busy Customer Service department, and the main purpose of the role will be to process customer sales orders received via email in SAP. You will then support an international customer base with the coordination of delivery. Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below:
1. Receiving customer orders via email and processing sales orders onto SAP
2. Processing part orders
3. Providing customers with order acknowledgements
4. Providing full customer support, order updates, and management of customer records as required
5. Working with other departments to progress orders
6. Liaising with freight agents to arrange transport, provide packing lists, and tracking/collection details
7. Providing customers with export documentation, certificates of origin, EUR1 forms, and relevant chamber of commerce documents
8. Sales invoicing and credit notes
What you'll need to succeed
The successful candidate will be a proven customer service administrator. Ideally, you will have some export experience, but this is not essential. Sales order processing experience is required, and SAP knowledge would be advantageous.
What you'll get in return
Permanent job opportunity
Full time - 37 hours a week
£28,000 + annual company performance benefit
100% Office based
Free parking and excellent facilities
Chesterfield location
Close to Junction 29a.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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