Customer Advisor - TradePoint
Full time 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.21 per hour (Raising to £12.71 per hour from April 1st)
B&Q Edinburgh New Craighall
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.
The heart of the TradePoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members and get to know them and their business through great conversations, meaning you’re in the best position to recommend the right products and services for them.
A great communicator and team worker, you can adjust your approach in different situations. You know how to build relationships with customers and have an eye for new business opportunities. You’ll love helping your trade members get great value for themselves and their clients through promotions and signing up for our trade loyalty scheme. You’re happy to continuously develop your skills through training and by learning from others. You’re also flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
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