Job reference: #14646
Location: Southport
Work type: Full Time
About us
Lumus Imaging is part of Healius Limited, one of Australia's leading healthcare companies. Healius is synonymous with quality, affordable, and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres, and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost-efficient while supporting the coordination and continuity of quality patient care.
Our team in Southport is looking for a permanent Full Time Medical Receptionist to join them in providing the best service and care to our patients.
As a Medical Receptionist, you will provide face-to-face support to patients, acting as the first point of contact to ensure a smooth experience for their appointments. In addition, you will be responsible for supporting the booking of appointments and working with referring medical practitioners.
This is a Full Time position working 38 hours per week.
On offer here is:
* A strong team culture where you are supported by leaders and peers in a collaborative way.
* Support from experienced team members to learn new skills.
* Ongoing growth opportunities to build a long-term career within Lumus.
* An opportunity to work in an industry that makes a difference to people's lives.
* Work for a large ASX listed organisation focused on delivering positive outcomes to all Australians.
You will be responsible for all reception duties:
* Deliver high-quality patient care when performing all clerical duties.
* General clerical duties, including taking incoming phone calls, responding to email enquiries, and accurate data entry skills.
* Exceptional customer service and care, including greeting patients at the front desk and actioning electronic/faxed referrals.
* Schedule radiology exam appointments, including XR, Ultrasound, CT, Mammogram, MRI, and interventional procedures.
* Patient record management in line with privacy and confidentiality policies.
* Liase with other receptionists, radiographers, sonographers, radiologists, referring doctors, and other medical professionals in a professional and courteous manner.
* Medicare, DVA, and Work Cover billing and banking.
We are looking for someone who:
* Has previous administration and customer/patient care experience.
* Has exceptional customer service and strong communication skills.
* Is proactive, cooperative, and performs well in a fast-paced environment.
* Has an interest and desire to learn and improve.
* Please note: knowledge of Radiology, Medicare, and DVA is advantageous but not essential.
Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
* Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands.
* Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits, and novated leasing salary packaging.
* Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives, and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation, or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply
Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.
If you would like further details please email careers@healius.com.au.
Healius is committed to responding to every applicant.
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