Job Description The UKI Solution Sales Sr Director will oversee market success of ServiceNow's Customer Workflow products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. The UKI Solution Sales Sr Director supports the strategy and solution win for the Customer Workflow engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. What you get to do in this role: Lead a UKI growth strategy by leveraging both vertical and horizontal sales strategies Oversee a team leader in the Customer Workflow Solution Sales department Collaborate closely with sales structure consisting of solution consulting, professional services, field sales teams Manage your teams around achieving key KPI's of bookings to plan, pipeline creation, recruit to plan and talent development Be a trusted mentor and leader who sets a high-bar, leading from the front Establish and nurture relationships at the highest levels of organizations Manage accurate forecasting and communications on a daily basis Drive customer success practices across your area