Be Part of a Winning Team: Client Services Advisor Our Client is looking for a dedicated and detail-oriented individual to join their growing team You'll be the first point of contact for their customers, ensuring a smooth and positive experience throughout their journey. The company is a leading provider of Business Utilities Solutions, situated in the heart of Brighton and renowned for its outstanding customer service. They are a growing company with a fun and collaborative work environment. If you're a positive, motivated, and results-oriented individual who enjoys working in a team, we want to hear from you This is a great opportunity to build a rewarding career with a growing company. We offer a competitive package that includes: · Basic Salary £23,000 per annum performance bonuses · Paid time off, increasing with tenure. · Comprehensive benefits package (health insurance, wellness programs, etc.). · Fun and social work environment with regular team activities. · Opportunities for growth and development. You'll be a great fit if: · You have a passion for helping others and building strong relationships. · You possess excellent communication skills, both written and verbal. · You're a quick learner with a knack for problem-solving. · You're a team player who thrives in a fast-paced environment. · You're proficient in using common office software (Microsoft Word, Excel, Outlook). Responsibilities: · Handle customer inquiries and complaints via phone, email, etc. · Resolve issues related to accounts, billing, and service. · Maintain accurate and up-to-date customer records. · Welcome new clients and ensure they have all the information they need. · Identify opportunities to upsell and expand client services (commission-earning). · Collaborate with internal and external partners to find solutions. · Participate in ongoing training and development programs. · Uphold our company values in all interactions. Ready to take your career to the next level? Apply today Job Type: Full-time Additional pay: Performance bonus Schedule: Monday to Friday Work Location: In person