We have an exciting opportunity for a proactive and hands-on Duty Manager to join our team. Reporting directly to the Hotel General Manager, you'll oversee our team of Porters and the Night Team alongside our current Duty Manager, ensuring seamless operations and exceptional guest experiences. From resolving guest concerns to supporting operational departments during peak times, you'll take every opportunity to enhance the guest journey and create unforgettable memories. This is a fantastic role to develop your leadership skills across multiple areas within a fast-paced and dynamic environment.
* Guest-Focused Leadership: Exceptional customer service is at the heart of everything we do. Your approachable and confident personality will reassure guests they're in expert hands, while your in-depth knowledge of the hotel and its offerings makes you a trusted resource.
* Adaptability and Hands-On Approach: Whether supporting housekeeping, reception, food and beverage, or childcare, you'll be a visible presence, ready to assist wherever needed. Your energy and flexibility will help you manage competing priorities with ease.
* Operational Excellence: With previous supervisory or management experience in food and beverage or reception, you'll confidently oversee diverse departments and manage our systems effectively. We'll also train you on our fire panel system so you're prepared for emergencies.
* Inspiration and Teamwork: Your enthusiasm for hospitality will motivate and energize the teams you support, fostering a collaborative and high-performing work environment.
If you're ready to embrace a varied and rewarding management role while developing your career, we'd love to hear from you.
* Unique benefits including pension contributions, recommend a friend initiative and our cycle to work scheme, allowing you to buy a bike tax-free.
* We are open to having a conversation with you around flexible working, both full-time and part-time, to work together and establish the hours that best suit you.
* Discounts on leisure memberships, hotel activities, Action Glen, retail, and food and beverages.
* Team Rate rooms at all of our hotels - where will you choose to explore on your days off?
* Live in accommodation on-site may be available and is inclusive of bills.
* Free staff meals on shift.
* Discounted child care available at our in-house children's center, Big Country.
Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers | Crieff Instagram: instagram.com