As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
Due to Mid and SE Wales being in a rural area, please think about how you'd be able to get here for work
You'll be required to work weekends, school holidays as well as Bank Holiday weekends.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Fel wyneb cyhoeddus ein heiddo, byddwch yn estyn croeso cynnes, cyfeillgar, yn rhoi gwybodaeth ynghylch yr eiddo, yn ateb cwestiynau ac yn sicrhau bod pawb yn mwynhau ymweliad cofiadwy.
Oherwydd bod Mid and SE Wales yn ardal wledig, gofynnwn i chi ystyried sut fyddech chi’n cyrraedd yma i'r gwaith, cyn eich bod yn ymgeisio am y swydd.
Bydd angen i chi weithio penwythnosau, gwyliau ysgol, ynghyd â phenwythnosau Gŵyl y Banc.
Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.
Please see the full Welsh advert attached.
What it's like to work here
Reporting to the Welcome Manager, you'll be part of a small team welcoming visitors on their day out to walk Pen y Fan or in the surrounding National Park. You'll work at Pont ar Daf Car Park (LD3 8NL), Bannau Brycheiniog near Brecon
Pont ar Daf is a great place to work if you enjoy the outdoors, where you'll find yourself at the base of the the most popular walk up Pen y Fan, the highest peak in South Wales. We welcome a wide range of visitors from experienced hikers to people climbing their very first mountain, who come from all over the world to experience Bannau Brycheiniog. You'll need to be comfortable working outside in all weathers, and to be on your feet for most of the day.
What you'll be doing
As a Welcome & Service Assistant, you'll be responsible for helping our visitors to get the best out of their day at Pont ar Daf and the Central Beacons. You'll be selling car park tickets, providing information on the various walks in the area, selling memberships and giving visitors a friendly welcome.
Who we're looking for
You’ll be:
helpful & friendly
customer focused with a positive attitude
enthusiastic with a willingness to learn
a team player, but also can work on your own initiative
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust properties for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most locations