At BPP Education Group, we pride ourselves on providing the best possible client and learner experience, with our specialised administration and enquiries team working closely with students to ensure they are getting the most from our courses.
Right now we're looking for an experienced people manager to join us in a Sales Team Manager position, in our Leeds City Centre Offices.
We're looking for someone who's enthusiastic about growing and developing sales people, with a focus on coaching and improving overall performance.
Why work for BPP?
It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:
* Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.
* With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.
* We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.
* Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.
Job Purpose:
In this role you'd be managing and developing a Sales team, and be responsible for providing coaching and support to drive performance and help them toward their development goals.
What you'll be doing?
* As a Sales Team Manager you will be responsible for leading, coaching and developing a team of sales agents consistently achieving and exceeding against all sales KPIs.
* Developing and managing the CRM system to optimise data and leads.
* Monitor all data, leads and sales activity to improve performance as well as conducting and delivering accurate reporting.
* Proactively generate leads and ensure follow up process defined and recorded within systems as per sales strategy.
* Refresh contact with past customers and develop relationships with new ones (B2B).
* Supervise a team to convert individual inquiries/calls (inbound/outbound) into active customers to achieve the team sales targets.
* Identify opportunities to maximize service quality and effectiveness for customers. This position also monitors employee performance goals and objectives on a regular basis.
* Evaluate, coach and guide employees to assist them in meeting their own personal goals, including timely delivery of performance reviews and real-time feedback.
* Resource forecast and planning.
What we're looking for?
* A proven track record of hitting given sales targets and meeting deadlines.
* A high level of communication and persuasion skills.
* Establishing rapport with people and professionals.
* Strong organisational skills with the ability to successfully multi-task.
* Developing and maintaining CRM systems.
* Experience of performance management and creating development plans.
Apply now, and take your next step with BPP Group.
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