Axon Moore are delighted to be recruiting for a fast growing hospitality business based in Chester who are looking for a Compliance Administrator to join their friendly team.
Reporting to their Snr Cost Manager your role will be to:-
• To manage and implement statutory testing obligations and planned preventative maintenance programs.
• To instruct and manage contractors in delivery of the above services within defined KPI’s.
• To pro-actively manage and resolve any notices or communication with local authorities in regard to statutory matters.
• To manage communication of statutory certification etc to licensees, business teams and other third parties.
• To develop an understanding and manage any 3rd Party programming tool to schedule and deliver PPM programmes across the whole of the Estate.
• To provide general support to the property helpdesk function as required at peak times or absence cover.
• To keep abreast of all future legislative changes to ensure that all Compliance requirements across the business are met at all times.
Key Responsibilities:-
• Managing the statutory compliance database.
• Specialist contractor monitoring and review in relation to agreed KPI’s.
• Resolving queries and notices from local authorities.
• Assisting in budget calculations and liaising with finance function to monitor commitments.
• Liaising with contractors, local authority officials and licensees.
• Liaising with other departments within the business to manage processes and updates.
• Instructing statutory testing programmes and managing any changes in estate profile.
• Reporting to property manager and directors on compliance status and program progress.
• Implementation of service charge agreements.
• Approve invoices and check certification in relation to statutory testing programmes.
• Regular meetings with contractors and suppliers to review progress and KPI’s issuing minutes to record the outcome of meetings.
• When providing cover to property helpdesk tasks to be undertaken in line with the property helpdesk administrator job description.
• Managing distribution of statutory documentation and quotations as required.
• Keeping up to date with relevant legislation and statutory developments.
• Work within the guidelines and maintain GDPR requirements at all times.
Skills and Experience:-
• Excel skills essential
• Accuracy and attention to detail
• Organisational skills and ability to work to tight timescales
• Excellent communication skills both written and verbal
• Knowledge of statutory legislation etc an advantage
• Flexibility to cover other department tasks or assist as required
• Excellent customer service
• Good team player
• Able to manage difficult conversations
• Property management experience is desirable but not essential
Working Arrangements:-
This position is Head office based with the expectation of office working for 5 days per week