Job Title: Lettings Manager Location: Stoke-on-Trent Salary: Competitive, DOE (Depending on Experience) Job Overview: We are seeking a proactive Lettings Manager to oversee the daily operations of our lettings office in Stoke-on-Trent. This role is ideal for someone with lettings experience who is looking to advance their career into a managerial position. The candidate will manage landlord and tenant relationships, ensure compliance with legal regulations, and drive business growth through strategic marketing and effective team management. Key Responsibilities: Oversee daily operations and source new landlords. Ensure compliance with regulations and coordinate professional memberships. Conduct property inspections and research rental market trends. Maintain financial records and generate invoices. Attend legal meetings and assist with court cases. Process rent payments and draft notices for rent increases and evictions. Supervise staff and develop marketing strategies. Manage the lettings process from listing to tenancy termination. Approve contractor invoices and handle council tax and utility payments. Conduct final inspections and accompany bailiffs during evictions. Generate reports using property management software and update listings. Liaise with local councils and manage student lettings. Staff Management & Recruitment: Conduct interviews and recruit new team members. Provide training and support for staff development. Qualifications: Experience in lettings. Excellent communication and interpersonal skills. Ability to manage multiple tasks. Knowledge of legal regulations in the property industry. Strong leadership and team management skills. If you are organised, detail-oriented, and passionate about the property industry, we encourage you to apply