Housing Officer Location: Bournemouth Salary: £22ph (£35,000 annually) Job Type: Temporary We are seeking a dedicated Housing Officer to manage a portfolio of approximately 120 rented properties across Bournemouth, Poole, and Southampton. This role involves managing a mix of general needs and supported tenancies, requiring flexibility, excellent customer service skills, and a strong understanding of property management. Day-to-day of the role: Conduct scheme inspections to ensure health & safety, identify necessary repairs, and maintain communal areas. Perform customer home visits for tenancy audits, address housing issues, conduct basic repair inspections, and prepare damp & mould reports. Handle general housing enquiries via phone, email, and letter. Provide support to tenants to help sustain their tenancies. Manage voids and lettings, including requesting nominations, showing vacant properties, and overseeing tenancy sign-ups. Investigate and address nuisance and anti-social behaviour reports. Ensure tenants understand their rights and responsibilities. Conduct estate inspections and monitor cleaning, grounds maintenance, and repairs. Promote tenant and resident engagement in service delivery and decision-making. Required Skills & Qualifications: Professional qualification in housing management or relevant experience. Knowledge of the legal and regulatory framework of social housing and property/tenancy management. Experience in general needs housing/tenancy management and supported housing. Understanding of issues faced by tenants with learning disabilities, mental health needs, and physical/sensory impairments. Excellent communication and interpersonal skills. Ability to work collaboratively as part of a team. Proficiency in Microsoft Office applications and housing management systems. Full clean driving licence and use of own car. Benefits: Competitive salary. Opportunity to work in a dynamic and supportive environment. Exposure to a variety of housing management challenges. Professional development opportunities. To apply for this Housing Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.