Description The Head of OSCCA leads the Office for Student Conduct, Complaints, and Appeals, ensuring compliance with legislation and good practice. The role involves managing a team and service, developing people, policies, and liaising with internal and external stakeholders. It requires strategic leadership, expertise in higher education, and a commitment to improving student experience services. This post is open ended (permanent) and full-time (35 hours per week); the University of Edinburgh supports hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working. The salary for this post is UE09 £62,098 to £76,398 per annum. Your skills and attributes for success: Leadership and Management: Ability to motivate, support and develop a team to achieve high standards and strategic goals. Regulatory Knowledge: Expertise in higher education regulations and compliance with external bodies. Communication and Interpersonal Skills: Strong ability to engage with diverse stakeholders and provide complex guidance. Problem Solving and Decision Making: Analytical skills to develop effective solutions and make informed decisions. Commitment to Equality and Diversity: Dedication to promoting an inclusive environment and supporting diverse perspectives. Click to view a copy of the full job description (opens new browser tab) Application Information Please ensure you include the following documents in your application: - CV - Cover letter As a valued member of our team you can expect: A competitive salary An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our staff benefits page (opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits Championing equality, diversity and inclusion The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab). On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. Key dates to note The closing date for applications is 24 February 2025. Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone. Interviews will be held 13 and 14 March 2025.