Are you a proactive and organised individual looking to make an impact in a brand-new role? Join a dynamic and close-knit team as a Customer Service Administrator, where you will be the backbone of support to a growing company. Our client continues to grow year on year, and you will be joining at an opportune time.
What’s on Offer?
Competitive Salary
Benefits: Comprehensive benefits package
Hours: Full-time, Monday to Friday
Career Growth: Opportunities to shape and grow the role
Flexible Working Hours: Balance work and life with flexible scheduling
Key Responsibilities:
Customer Queries: Be the first point of contact for customer queries, ensuring prompt and professional resolution
Administrative Support: Provide vital administrative support to the team, helping to streamline processes and improve efficiency
Order Management: Assist with order management, data entry, and maintaining accurate records
Collaboration: Collaborate with other departments to ensure seamless communication and exceptional customer service
Workflow Improvement: Identify opportunities to improve workflows and implement new ideas to enhance the customer experience
Skills, Experience, and Training Requirements:
Experience: Previous experience in customer service or administrative roles
Organisation: Organised, detail-oriented, and great at multitasking
Communication: A people person with strong communication and interpersonal skills
Problem-Solving: A problem-solver who can think on their feet and adapt to challenges
Technology: Confident with technology and quick to learn new systems
How to Apply:
If you are ready to take on a new challenge and be a key part of our client’s journey, we would like to hear from you. Apply today by submitting your CV and a cover letter detailing your relevant experience and why you’re the perfect fit for this role. Alternatively, call us to discuss further.
Take the opportunity to make an impact and grow with a thriving company!
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies