Bank Ward Clerk | Macclesfield | Private healthcare | Flexible hours | £11.45 per hour
Spire Regency Hospital, Macclesfield has an opportunity for a Bank Ward Clerk to join their team, on a bank/occasional basis to cover annual leave and sickness. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
Contract type: Bank, Zero hours
Working hours: Any time between 7 am and 7 pm Monday to Friday. Weekends available.
As Ward Clerk, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Duties and Responsibilities
* Greet and receive patients, visitors and other members of staff to the wards in a polite and professional manner and undertake general reception duties.
* Answer the telephone and relay accurate messages as appropriate.
* Maintain effective communications between patients, their relatives and the team within the department.
* Liaise with all members of the multidisciplinary team to ensure effective communications are maintained within the department.
* Report complaints or concerns to the Nurse in charge/shift leader.
* Ensure that patient notes are up to date and in correct order and are taken to the appropriate place be it coders or secretary when a patient episode is complete.
* Ensure that all filing of results and other information is accurately filed in the patient’s notes.
* Liaise with all relevant departments and the patient to ensure accurate data in the system (admissions, discharge and transfer of patients).
* Book outpatients’ appointments on the system or with the relevant hospital departments and arrange transport.
* Ensure discharge notes are completed by the medical staff and sent to GP’s within 24 hours of discharge and results are filed prior to leaving the ward.
Who we're looking for
* A customer service-focused approach.
* Computer literate.
* Excellent communication and interpersonal skills.
* Confident and positive attitude.
* Previous experience in a similar environment is desirable but not essential.
* Comfortable working in a fast-paced environment.
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* Bank colleagues are paid weekly.
* We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
* Save an average of £50 per month with our free onsite car park.
* Access to Spire Healthcare pension.
* Free uniform.
* Free DBS.
* Full induction, including mandatory training updates.
* Opportunities for further training and progression into permanent posts.
* Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team.
Our Values
* Driving clinical excellence.
* Doing the right thing.
* Caring is our passion.
* Keeping it simple.
* Delivering on our promises.
* Succeeding and celebrating together.
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
For us, it's more than just treating patients; it's about looking after people.
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