Qualifications and Certifications
* Bachelor's degree in Electrical, Electronics or Telecommunications
* Fluent English language skills, with additional European languages being an advantage (French, German, Italian, Spanish etc.)
* Minimum 5 years of experience in telecommunications, preferably with a service provider
* Working knowledge of routing, switching and SD WAN networks
* Cisco Certified Network Associate certification or basic network-security-related certification is beneficial
* Knowledge of IP addressing, routing protocols (BGP, OSPF etc) and VPN/IPsec technology
* Understanding of security, firewall and proxy concepts is a plus (Fortinet/Zscaler/Paul Alto etc.)
* Knowledge of OSI layers and Layer 1/2 technologies (xDSL, Ethernet, leased lines, wireless)
* Strong customer focus and excellent communication skills
* Ability to work effectively under pressure and proficient with Microsoft Office Suite
* Excellent problem-solving and analytical skills
* Capacity for initiative, autonomy and ability to learn